- Manage day-to-day Salesforce administration, including fields, objects, page layouts, reporting, and user access.
- Troubleshoot Salesforce issues and provide end-user support for effective system utilization.
- Maintain high data quality and integrity across Accounts, Contacts, Opportunities, and revenue datasets.
- Develop and maintain complex Salesforce reports, dashboards, and recurring revenue metrics.
- Collaborate with Finance and Revenue leadership to reconcile ARR and revenue reporting.
- Support the broader revenue technology stack, including outbound tools, conversational intelligence, and CPQ.
- Document and improve internal revenue processes and Salesforce automation workflows.
Project ManagementSQLData Analysis+2 more