Utilities Specialist
New
E
Extenteam Client RolesProperty Management
PhilippinesFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 3–4 years
- Required Skills
- Microsoft ExcelCustomer serviceMicrosoft OfficeData entry
Requirements
- 3–4 years of related experience or equivalent education and experience combination.
- Proficiency in Microsoft Office applications (Outlook, Excel, Word).
- Experience navigating computerized data entry systems.
- Advanced written and verbal communication skills.
- Strong customer service orientation.
- Minimum 30mbps wired internet connection.
- Hardware: i5 11th Gen or higher, minimum 8 GB RAM.
- Operating System: Windows 11 or MacOS Catalina or higher.
- Dedicated, private, and quiet home office workspace.
- Reliable power and internet backup solutions.
Responsibilities
- Record operations activities in tracking software and spreadsheets.
- Manage utility accounts including opening, closing, and reinstating services.
- Update landlord agreements and facilitate required signatures.
- Address resident inquiries regarding utility charges and ledger adjustments.
- Coordinate communications between community sites and residents.
- Facilitate maintenance coordination with third-party vendors.
- Process bulk utility transactions to ensure accurate resident billing.
- Monitor, process, and audit utility billing activities using computerized systems.
- Resolve billing discrepancies and escalated utility inquiries.
View Full Description & ApplyYou'll be redirected to the employer's site
