Administrative Assistant

New
H
Hunt StAllied Health
Metro Manila, Philippines, AU business hours (approx. 9 AM - 5 PM, Monday to Friday)ContractMiddle
Salary1,300 - 1,800 AUD per month
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Job Details

Experience
3–5 years
Required Skills
Customer serviceMS OfficeGoogle Workspace

Requirements

  • Minimum 3–5 years of proven experience in customer service, appointment scheduling, or diary management.
  • Prior experience in healthcare, allied health, or mobile services is highly regarded.
  • Proficiency with calendar/booking software (e.g., Splose, Cliniko, Halaxy, or similar).
  • Proficiency with MS Office and Google Workspace.
  • Experience with office software, project management tools, and digital communication platforms.
  • Strong background in managing information securely and maintaining confidential records.
  • Demonstrated ability to operate with minimal supervision with high standards of accuracy.
  • Excellent organizational skills, attention to detail, and ability to prioritize effectively.
  • Strong written and verbal communication skills.
  • Performance-driven work ethic and commitment to quality control.

Responsibilities

  • Manage administrative tasks such as scheduling, inbox management, document preparation, and record-keeping with a high level of precision.
  • Confirm client details, location/suburb, and availability during intake to facilitate efficient scheduling.
  • Offer appointment options based on therapist location, travel feasibility, and existing bookings.
  • Manage cancellations, reschedules, and follow-up calls to fill vacant slots promptly.
  • Maintain an up-to-date calendar of mobile practitioners’ appointments across multiple suburbs.
  • Ensure travel distances and time between appointments are realistic for each practitioner.
  • Proactively fill gaps in practitioners’ schedules by prioritizing clients in the same area.
  • Maintain strong data security practices and handle sensitive information with strict confidentiality.
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1,300 - 1,800 AUD per month
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