Administrative Assistant
New
H
Hunt StAllied Health
Metro Manila, Philippines, AU business hours (approx. 9 AM - 5 PM, Monday to Friday)ContractMiddle
Salary1,300 - 1,800 AUD per month
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Job Details
- Experience
- 3–5 years
- Required Skills
- Customer serviceMS OfficeGoogle Workspace
Requirements
- Minimum 3–5 years of proven experience in customer service, appointment scheduling, or diary management.
- Prior experience in healthcare, allied health, or mobile services is highly regarded.
- Proficiency with calendar/booking software (e.g., Splose, Cliniko, Halaxy, or similar).
- Proficiency with MS Office and Google Workspace.
- Experience with office software, project management tools, and digital communication platforms.
- Strong background in managing information securely and maintaining confidential records.
- Demonstrated ability to operate with minimal supervision with high standards of accuracy.
- Excellent organizational skills, attention to detail, and ability to prioritize effectively.
- Strong written and verbal communication skills.
- Performance-driven work ethic and commitment to quality control.
Responsibilities
- Manage administrative tasks such as scheduling, inbox management, document preparation, and record-keeping with a high level of precision.
- Confirm client details, location/suburb, and availability during intake to facilitate efficient scheduling.
- Offer appointment options based on therapist location, travel feasibility, and existing bookings.
- Manage cancellations, reschedules, and follow-up calls to fill vacant slots promptly.
- Maintain an up-to-date calendar of mobile practitioners’ appointments across multiple suburbs.
- Ensure travel distances and time between appointments are realistic for each practitioner.
- Proactively fill gaps in practitioners’ schedules by prioritizing clients in the same area.
- Maintain strong data security practices and handle sensitive information with strict confidentiality.
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