- Monitor outstanding insurance claims and check claim statuses using Waystar and Availity.
- Follow up proactively on unpaid or delayed claims.
- Assist with provider credentialing applications and payer enrollments.
- Update re-credentialing records and related administrative documentation.
- Manage patient statements.
- Communicate with private-insurance patients and families about copays, balances, and payment questions.
- Coordinate with the practice's billing team to keep billing records, claim notes, and payer statuses organized and up to date.
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