- Conduct regular, structured follow-ups with legal teams to ascertain case stages, trial dates, and settlement progress for personal injury patients.
- Log settlement notices, monitor outstanding medical liens, and maintain accurate ledger details in practice records.
- Communicate updates regarding patient treatment plans, medical record requests, and clinical notes to law firms.
- Execute outbound calls to law firms and case managers to follow up on open personal injury cases and patient care status.
- Maintain organized case logs to ensure no open lien or personal injury case is missed.