- Manage and follow up on Accounts Receivable (AR), with a focus on spine-related claims
- Review, analyze, and appeal denied or underpaid claims
- Perform AR cleanup by identifying and resolving outstanding balances
- Communicate with insurance companies to obtain claim status and resolve issues
- Prepare and submit appeal letters with proper documentation
- Ensure accurate and timely payment posting follow-ups
- Maintain detailed records of all claim activity and resolutions
- Collaborate with internal teams to address billing discrepancies and improve processes
HR Management