- Manage practice scheduling system for medical staff, RNs, and estheticians
- Minimize scheduling gaps and manage waitlists
- Dispatch appointment confirmations and pre-treatment protocols
- Serve as primary virtual concierge for inquiries
- Conduct post-treatment satisfaction follow-ups
- Execute re-engagement campaigns for lapsed clients
- Maintain accurate client records and intake documentation
- Support retail product orders and membership program inquiries
Customer serviceEnglish communication