- Submit and track prior authorizations for procedures, medications, imaging, and specialty services.
- Verify insurance eligibility, benefits, and authorization requirements.
- Follow up with insurance carriers regarding pending authorizations and approvals.
- Process and coordinate incoming and outgoing referrals.
- Communicate authorization updates and insurance information to patients when appropriate.
- Maintain accurate documentation and records within the EMR system.
- Collaborate with providers, clinical staff, and insurance representatives to support patient care.