Front Desk Receptionist - Sleep Medicine
New
S
Staffing for DoctorsSleep Medicine
Colombia. Nicaragua. Honduras. El Salvador. Peru. Guatemala, ESTContractMiddle
SalaryAt least 6 USD per hour
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Job Details
- Experience
- 2 years
Requirements
- Minimum of 2 years of medical office experience in Sleep Medicine, Pulmonology, ENT, or Neurology.
- Strong hands-on experience with insurance verifications, authorization processes, and insurance payer portals.
- Confident managing high-volume inbound and outbound patient calls with clear, professional communication.
- Ability to educate patients on clinical processes and set clear expectations after physician referrals.
- Experience with Restful EMR is strongly preferred.
- Experience with Weave VoIP is strongly preferred.
- Ability to work a full-time schedule (40 hours per week), Monday through Friday, EST time zone.
Responsibilities
- Obtain prior authorizations and verify patient eligibility using insurance payer portals and platforms.
- Educate patients referred by physicians on the sleep apnea treatment process and answer care-related questions.
- Manage high-volume inbound and outbound phone calls with excellent, professional customer service.
- Assist with patient communications, administrative coordination, and patient recall campaigns as needed.
- Coordinate seamlessly with the in-office team to ensure smooth patient handoffs for scheduling and follow-ups.
- Utilize Restful EMR and Weave VoIP software to accurately document interactions and manage patient communications.
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