Call Center Agent
New
J
Jerry.aiFintech Insurance
Charlotte, North Carolina; Houston, Texas; Orem, Utah; Reno, Nevada; Nashville, Tennessee; Tucson, ArizonaFull-TimeMiddle
Salary$19 – $21 per hour • Offers Equity
Apply NowOpens the employer's application page
Job Details
- Experience
- 2+ years
- Required Skills
- Customer serviceMultitasking
Requirements
- 2+ years of experience working in a call center environment
- Ability to multitask and manage multiple competing priorities
- Passionate about helping others
- Must obtain P&C license within 60 days of start date (company paid)
Responsibilities
- Respond to inbound calls from existing customers
- Process service requests such as adding/removing vehicles and drivers, adding lienholder information, and sending policy documents
- Help customers with questions regarding existing insurance policies in relation to coverages or policy benefits
- Make changes to existing policies as requested by customers
- Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation
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