Fulfilment Senior Specialist
New
F
FlyAkeedTravel Tech
IndiaFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- Operations ManagementCustomer service
Requirements
- Bachelor's degree in Tourism, Hospitality, Business Administration, or related field.
- 3+ years of experience in travel fulfillment or travel operations.
- Strong attention to detail and operational accuracy.
- Ability to manage multiple priorities under tight deadlines.
- Excellent communication and coordination skills.
Responsibilities
- Manage travel fulfillment activities for flights, hotels, and related services.
- Ensure timely issuance of tickets, confirmations, and travel documents.
- Coordinate with suppliers and internal teams to fulfill customer requirements.
- Handle booking amendments, cancellations, refunds, and reissues.
- Monitor fulfillment performance and service quality metrics.
- Resolve operational issues and escalations efficiently.
- Ensure compliance with company procedures and travel policies.
- Support junior team members and contribute to operational excellence initiatives.
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