GTM Systems Manager

New
S
SpellbookLegalTech B2B SaaS
Remote - CanadaFull-TimeManager
Salary not disclosed
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Job Details

Experience
5+ years
Required Skills
RESTful APIsCRMHubSpot

Requirements

  • 5+ years of experience in revenue operations, GTM systems, or sales operations in a B2B SaaS environment.
  • Hands-on CRM expertise; architected a CRM from the ground up.
  • Strong understanding of how CRM integrates across the modern revenue stack.
  • Proven ability to translate business requirements into scalable systems and process solutions.
  • Comfortable in an ambiguous, fast-paced environment.
  • Ability to manage multiple projects simultaneously.
  • Strategic thinker who is also execution-oriented.
  • Excellent communication and stakeholder management skills.
  • Strong documentation habits and attention to detail.
  • Curiosity about AI tools and how they can streamline revenue workflows.

Responsibilities

  • Own the architecture and day-to-day operation of the Sales and CS tech stack, with HubSpot as the system of record.
  • Evaluate, implement, and integrate adjacent tools (Unify, Gong, Clay, and others) to create a cohesive, high-leverage revenue infrastructure.
  • Lead system integrations and ensure clean, reliable data flows across the stack via native connectors, middleware, and API-based integrations.
  • Maintain a documented system architecture so the stack remains legible and scalable as the team grows.
  • Serve as the primary HubSpot admin: users, teams, permissions, properties, pipelines, and lifecycle stages.
  • Partner with Sales and CS leaders to document and continuously improve the core GTM business processes.
  • Identify opportunities to apply AI and automation to repetitive GTM workflows like enrichment, routing, follow-up, and reporting.
  • Document workflows, build training materials, and run change management for new processes and tools.
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