Virtual Medical Receptionist / Scheduler
S
Staffing for DoctorsHealthcare
Nicaragua. Colombia. El Salvador. Guatemala. Honduras. Peru, 9 AM to 5 PM US TimeContractMiddle
Salary6 - 7 USD per hour
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Job Details
- Languages
- Bilingual English/Spanish
- Experience
- Minimum 2 years of experience as a Medical Receptionist, Medical Scheduler, or Medical Administrative Assistant.
- Required Skills
- Customer service
Requirements
- Bilingual English/Spanish (Required).
- Minimum 2 years of experience as a Medical Receptionist, Medical Scheduler, or Medical Administrative Assistant.
- Experience handling high-volume patient calls.
- Strong appointment scheduling and calendar management experience.
- Excellent communication, customer service, and multitasking skills.
- Ability to work independently in a remote environment.
- High attention to detail and organizational skills.
- Experience with Epic and/or Acumen EMR (Preferred).
- Patient registration and intake experience (Preferred).
- Insurance verification experience (Preferred).
- Experience in Nephrology, Dialysis, Specialty Practices, or Multi-Provider Scheduling environments (Preferred).
Responsibilities
- Handle inbound and outbound patient calls professionally.
- Schedule, reschedule, and confirm patient appointments.
- Manage provider calendars and appointment availability.
- Assist with patient registration and demographic updates.
- Document patient communications and scheduling notes within the EMR.
- Support patient follow-up and care coordination activities.
- Maintain excellent customer service and professionalism during all patient interactions.
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