Remote Receptionist

Location: Bogota, ColombiaFull-TimeEntry
Salary not disclosed
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Job Details

Languages
English, Spanish
Experience
1 year of experience in the legal field (Desirable)
Required Skills
Microsoft ExcelCustomer service

Requirements

  • Bilingual (English/Spanish) with full proficiency
  • 1 year of experience in the legal field (Desirable)
  • Experience with Case Management software (significant plus)
  • Customer service attitude
  • Proficiency in Microsoft Excel and Google Spreadsheets
  • Familiarity with CLIO (Preferred)
  • Resourceful and motivated to resolve issues

Responsibilities

  • Answer and route incoming calls professionally and efficiently
  • Provide accurate information to clients via phone and email
  • Support calendar management and meeting scheduling
  • Maintain up-to-date internal directories and contact lists
  • Collaborate with departments to ensure smooth communication
  • Monitor and manage reception-related systems remotely
  • Assist with digital organization of client documents and intake forms
  • Follow safety and confidentiality protocols in handling sensitive data
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