Provider Operations Coordinator
New
P
PearlHealthcare
Central Luzon, Philippines. Western Visayas, Philippines. Central Visayas, Philippines. Davao Region, Philippines. Mimaropa, Philippines. Eastern Visayas, Philippines, CST │ US business hoursFull-TimeMiddle
Salary1,300 - 1,500 USD per month
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Job Details
- Languages
- C1+ English (CEFR)
- Experience
- 2–5 years
- Required Skills
- Google WorkspaceEHR
Requirements
- 2–5 years of experience in healthcare operations, provider support, or a provider-facing coordination role.
- Demonstrated experience delivering onboarding, training, or system walkthroughs to professional audiences via screenshare.
- Hands-on proficiency with collaboration tools like Zoom, Google Meet, and Google Workspace.
- Track record of quickly learning and operating new software platforms.
- Experience owning and maintaining complex, multi-step workflows or trackers with 15+ data points using tools like Airtable or Smartsheet.
- Experience serving as the primary point of contact for providers, clients, or vendors.
- C1+ English proficiency (CEFR) for client-facing presentations and high-volume correspondence.
- Experience with EHR/EMR platforms such as Tebra, EGMED, Epic, or Athenahealth is preferred.
- Familiarity with healthcare credentialing and provider enrollment concepts (CAQH, Medicaid) is a plus.
Responsibilities
- Own the full provider onboarding lifecycle from start to finish.
- Serve as the single point of contact for every newly hired clinician.
- Conduct comprehensive 3–4 hour onboarding calls and train providers on EHR systems via screenshare.
- Manage pre-call setup and credentialing coordination tasks.
- Maintain a detailed multi-column tracker covering each provider's onboarding journey.
- Ensure proactive management of provider supply to prevent capacity constraints.
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