Medical Information Specialist
New
IndiaFull-Time
Salary not disclosed
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Job Details
- Required Skills
- Documentation
Requirements
- Bachelor’s degree in Life Sciences, Pharmacy, Nursing, Medicine, or a related healthcare field.
- Strong written and verbal communication skills with the ability to explain complex scientific concepts clearly.
- High attention to detail with a strong commitment to accuracy, compliance, and quality standards.
- Interest in pharmacovigilance, drug safety, regulatory affairs, or medical information services.
- Ability to work in a structured, regulated environment with strong documentation discipline.
- Proactive mindset with willingness to learn and adapt in a fast-paced global setting.
- Strong interpersonal skills and ability to collaborate with cross-functional and multicultural teams.
- Comfort working in shift-based or rotational coverage environments when required.
Responsibilities
- Respond to medical, scientific, and safety-related enquiries from healthcare professionals, patients, and consumers via phone, email, and digital platforms.
- Use approved product information, scientific literature, and internal databases to deliver accurate, compliant, and clear responses.
- Document and log all enquiries in internal systems with high accuracy, ensuring regulatory compliance and traceability.
- Report adverse events, product complaints, and safety issues in accordance with global pharmacovigilance standards.
- Support quality assurance activities by reviewing medical responses and safety documentation for completeness and accuracy.
- Draft customized medical responses using approved client materials when required.
- Contribute to onboarding support and informal mentoring of new team members as experience grows.
- Participate in process improvement initiatives and support updates to internal documentation and workflows.
- Provide occasional rotational after-hours coverage based on business needs.
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