Sales Service Representative
New
P
PavagoFinancial Services
South Korea. Canada. Philippines. Japan, U.S. Business HoursFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- English and Korean
- Required Skills
- CRMCustomer support
Requirements
- Previous experience in sales, customer service, call center, or client-facing roles
- Experience within financial services, debt settlement, debt consolidation, or lending is preferred
- Excellent verbal and written communication skills in both English and Korean
- Strong interpersonal and relationship-building abilities
- Professional phone presence and active listening skills
- Strong organizational and time-management abilities
- Ability to work independently and collaboratively
- Comfortable handling sensitive financial conversations professionally
- Experience using CRM systems and customer management software
Responsibilities
- Answer incoming calls from prospective clients interested in debt settlement and debt consolidation services
- Provide accurate information about available programs and financial solutions
- Understand each client’s financial situation and recommend appropriate options
- Deliver a professional, empathetic, and consultative customer experience
- Follow up promptly with leads generated through various marketing channels
- Conduct outbound follow-up and cold calls when required
- Maintain accurate records of all client interactions and activities in CRM
- Work closely with sales and customer service teams to achieve company goals
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