Claims Director, Casualty

New
O
OpenlyInsurance
Remote - United StatesFull-TimeDirector
Salary145,125 - 241,875 USD per year
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Job Details

Experience
Minimum of 10 years of progressive leadership experience in property & casualty insurance claims roles
Required Skills
Project ManagementData AnalysisBudget management

Requirements

  • Minimum of 10 years of progressive leadership experience in property & casualty insurance claims roles.
  • At least 6 years of experience leading and optimizing Auto Casualty claims teams.
  • Strong technical knowledge of complex bodily injury claims including negotiation tactics and litigation management.
  • Proven ability to design, staff, and lead high-performing claims teams.
  • Demonstrated passion for leadership, coaching, and talent development.
  • Proven track record of strategic planning and budget management.
  • Excellent interpersonal and project management skills.
  • Strong analytical and problem-solving abilities.
  • Comfortable operating in ambiguous environments.
  • Results-oriented with strong decision-making capabilities.

Responsibilities

  • Design the foundational structure and processes for all Auto and/or Casualty claims.
  • Contribute to the development of the operational strategy and vision for the Openly Claims organization.
  • Manage claim outcomes to meet operational metric targets including loss dollars, loss adjustment expenses, and claim cycle time.
  • Partner with the Claims Director, Auto Physical Damage on cross-functional initiatives.
  • Establish and implement segmentation rules for claim routing to optimize personnel and technology usage.
  • Collaborate with Vendor Management and Technology Teams to evaluate and select vendors.
  • Partner with the Data Strategy team to design key operational metrics and reporting.
  • Represent Openly at claims industry events and forums.
  • Cultivate a culture of teamwork and shared accountability within the casualty claims team.
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145,125 - 241,875 USD per year
Apply Now