Claims Director, Casualty
New
O
OpenlyInsurance
Remote - United StatesFull-TimeDirector
Salary145,125 - 241,875 USD per year
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Job Details
- Experience
- Minimum of 10 years of progressive leadership experience in property & casualty insurance claims roles
- Required Skills
- Project ManagementData AnalysisBudget management
Requirements
- Minimum of 10 years of progressive leadership experience in property & casualty insurance claims roles.
- At least 6 years of experience leading and optimizing Auto Casualty claims teams.
- Strong technical knowledge of complex bodily injury claims including negotiation tactics and litigation management.
- Proven ability to design, staff, and lead high-performing claims teams.
- Demonstrated passion for leadership, coaching, and talent development.
- Proven track record of strategic planning and budget management.
- Excellent interpersonal and project management skills.
- Strong analytical and problem-solving abilities.
- Comfortable operating in ambiguous environments.
- Results-oriented with strong decision-making capabilities.
Responsibilities
- Design the foundational structure and processes for all Auto and/or Casualty claims.
- Contribute to the development of the operational strategy and vision for the Openly Claims organization.
- Manage claim outcomes to meet operational metric targets including loss dollars, loss adjustment expenses, and claim cycle time.
- Partner with the Claims Director, Auto Physical Damage on cross-functional initiatives.
- Establish and implement segmentation rules for claim routing to optimize personnel and technology usage.
- Collaborate with Vendor Management and Technology Teams to evaluate and select vendors.
- Partner with the Data Strategy team to design key operational metrics and reporting.
- Represent Openly at claims industry events and forums.
- Cultivate a culture of teamwork and shared accountability within the casualty claims team.
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