Customer Enablement & Training Specialist
New
Argentina, Brazil, Chile, Colombia, Mexico, Morocco, Panama, Peru, Philippines, South Africa, U.S. Time Zones (EST–PST)ContractMiddle
Salary1,000 - 4,000 USD per year
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Job Details
- Experience
- 2+ years
- Required Skills
- PythonSQLCRMCustomer SuccessSaaSHubSpot
Requirements
- 2+ years of experience in customer enablement, customer success, marketing operations, or SaaS training roles
- Experience working at a well-known or reputable technology or SaaS company
- Strong hands-on experience with HubSpot or similar platforms
- Practical proficiency in Python and SQL
- Prior remote work experience
- Strong fluency with remote collaboration tools (Slack, Zoom, Google Workspace, Asana or similar)
- Experience working with U.S. or UK-based companies
- Excellent verbal and written communication skills with a strong educator mindset
Responsibilities
- Lead customer onboarding programs from first login through successful adoption
- Run live training sessions, workshops, and cohort programs for enterprise customers
- Simplify complex technical workflows into clear processes for marketing and content teams
- Create and maintain enablement documentation, SOPs, and training resources
- Support marketing operations workflows including CRM automation, reporting, and campaign execution
- Collaborate with marketing and content teams on SEO and content enablement initiatives
- Serve as a highly visible, trusted partner to customers throughout their journey
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