Customer Success Specialist
New
H
Hire HangarCustomer Success
South Africa - Cape Town; Chile - Santiago, South Africa - Johannesburg, Manila, Ethiopia - Addis Ababa, Argentina - Buenos Aires, Panama - Panama City, Columbia - Bogotá, Peru - Lima, Mexico - Mexico City, U.S. Eastern Time HoursContract
Salary800 - 3,000 USD per month
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Project ManagementCustomer Success
Requirements
- Experience managing client relationships
- Hands-on experience with automation tools (Zapier or Make is a must)
- Strong communication skills and confidence leading calls over Zoom
- Comfortable managing timelines, workflows, and CRM systems
- Calm, proactive, and highly organized approach
- Familiarity with B2B environment (bonus)
Responsibilities
- Onboard new clients with structured kickoff calls and milestone planning
- Manage timelines and automate task flows using tools like Zapier or Make
- Communicate clearly and proactively with clients and internal teams
- Troubleshoot issues quickly and keep delivery running smoothly
- Support renewals by consistently delivering a strong client experience
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