Customer Support Specialist
New
Bogotá / Brasília / Florianópolis / Lima / Mexico City / San José / San Salvador / Santo DomingoFull-Time
Salary not disclosed
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Job Details
- Required Skills
- Project ManagementContent creationCustomer serviceTechnical support
Requirements
- Prior experience in customer service, support or project management
- Experienced and/or interested in tech and events
- Excellent interpersonal skills
- Collaborative with the ability to work autonomously
- Service-oriented & empathetic toward clients
- Startup mindset - ready to learn, adapt and initiate quickly
- Passionate, proactive, and involved
- Optimistic and calm when under pressure
- Available to work on a weekend and flexible with working on shifts
Responsibilities
- Support all users of the platform before, during, and after their event
- Run regular webinars for event organizers and exhibitors
- Help the event team create content for attendees, exhibitors and organizers
- Provide online and/or onsite support for events throughout their duration
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