WATI.io

WATI.io is a CPaaS company specializing in business messaging solutions primarily through WhatsApp. Backed by prominent investors and recognized as Shopify’s first investment in Asia, WATI serves over 8000 customers in more than 100 countries. As a remote-first company, it fosters a collaborative and inclusive work environment, focusing on innovation and customer empowerment.

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👥 1001-5000💰 $48.8m Post-IPO Debt on 2024-09-13Messaging SaaS Telecommunications Mobile Software

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🔥 Partner Manager - Europe

Posted 2024-11-20

📍 United Kingdom, Germany, Spain

🔍 CPaaS (Communications Platform as a Service)

6 to 10 years of overall experience, with at least 4 years in partnership development, preferably in a SAAS company.
Strong communication skills (verbal and written), energetic, and a team player.
Self-driven and comfortable in a fast-paced, ambiguous environment.
Prior experience in building a partnership program with a successful track record.
Familiarity with CRM tools like Hubspot and Apollo.
Fluency in English is essential, with additional fluency in German or Spanish being a plus.

Play a pivotal role in accelerating and developing partnerships across BENELUX, DACH, UK and Iberia.
Identify, onboard, enable relationships with the right partner persona from marketing agencies and IT organizations by running outbound campaigns.
Track partner performance, address challenges, and ensure alignment with growth targets for the region.
Drive go-to-market activities by working with cross-functional teams internally to plan and launch partnerships.
Manage existing portfolio of partners, including upselling, expanding scope, and optimizing current partnerships.

LeadershipBusiness DevelopmentCross-functional Team LeadershipStrategyBusiness developmentGoStrategic ManagementCommunication SkillsCollaborationNegotiationOrganizational skillsWritten communication

Posted 2024-11-20

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🔥 Data Analyst Intern (Revenue Operations)

Posted 2024-11-07

📍 Indonesia

🧭 Internship

🔍 CPaaS

Master's or Bachelor's degree in quantitative fields or relevant field of study.
0-2 years of experience in a data role.
Experience working with SQL for querying.
Familiarity with BI tools like Looker Studio is preferred.
Experience working with multiple stakeholders across different divisions.
Exceptional interpersonal skills and a self-starter mentality.
Familiarity with data warehousing/data modeling (e.g., DBT) is an advantage.
Knowledge of advanced analytics languages like Python or R is a bonus.

Design, build, and disseminate dashboards or self-served data products for stakeholders.
Optimize SQL queries for better dashboard performance and efficiency.
Ensure data quality and integrity across all dashboards.
Create and maintain documentation for BI processes, dashboards, and reports.
Collaborate with cross-functional teams to understand and translate business requirements into analytical solutions.
Analyze large datasets to extract actionable insights for various stakeholders.

PythonSQLBusiness IntelligenceData AnalysisGitData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted 2024-11-07

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🔥 Software Engineer II (PHP)

Posted 2024-11-07

📍 Vietnam

🔍 SaaS, eCommerce

Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience.
2+ years of hands-on experience with PHP development.
Strong understanding of web development principles, including HTML, CSS, JavaScript, and jQuery.
Experience with version control systems (e.g., Git).
Knowledge of MySQL or other relational databases.
Experience in developing and/or customizing Shopify stores or apps is a plus.
Familiarity with Shopify’s API and Liquid templating language is a plus.
Understanding of eCommerce principles and a passion for building user-friendly solutions.
Knowledge of modern front-end frameworks (e.g., React) is a plus.

Design, develop, and maintain scalable and secure applications using PHP and Go.
Create, modify, and extend E-Commerce platform functionalities, apps, or themes as needed.
Collaborate closely with cross-functional teams, including product, design, and other engineering squads, to deliver solutions that meet business needs.
Write clean, well-documented, and efficient code following best practices.
Participate in code reviews, contribute to technical discussions, and maintain a high standard of code quality.
Troubleshoot, debug, and optimize application performance.

PHPGitHTMLCSSJavascriptjQueryMySQLShopifyJavaScriptStrategyGo

Posted 2024-11-07

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🔥 Software Engineer II (Front End)

Posted 2024-11-07

📍 Vietnam

🔍 SaaS

Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience.
3+ years of hands-on experience with React development.
Proficiency in JavaScript, HTML, CSS, and front-end development principles.
Familiarity with state management libraries (e.g., Redux or Context API).
Experience with version control systems (e.g., Git).
Understanding of RESTful APIs and integrating front-end code with back-end services.

Develop, test, and maintain web applications using React, focusing on creating clean, efficient, and reusable code.
Collaborate with cross-functional teams, including design, product, and QA, to deliver a seamless user experience.
Participate in the entire software development lifecycle, including planning, development, testing, and deployment.
Implement front-end solutions that integrate with backend APIs and services in a secure manner.
Optimize applications for performance, scalability, and accessibility.
Participate in code reviews, uphold high code quality standards, and troubleshoot front-end issues.

RESTful APIs

Posted 2024-11-07

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🔥 Product Support Associate

Posted 2024-10-15

📍 Brazil

🔍 SaaS

Minimum of 2 years of experience in Product Support or a similar technical support role.
Proficiency in English and Spanish is a must.
Experience working in a SaaS environment is required.
Familiarity with help desk software and remote support tools.
Strong understanding of CRM systems.
Excellent communication and problem-solving skills.
Ability to demonstrate patience when handling complex queries and challenges.
Flexibility to work shifts.

Respond to customer queries promptly and accurately via phone, email, or chat.
Identify customer needs and assist them in using specific features.
Analyze and report product malfunctions.
Update internal databases with information about technical issues and customer interactions.
Share feature requests and effective workarounds with team members.
Inform customers about new features and functionalities.
Follow up with customers to ensure their technical issues are resolved.
Gather and share customer feedback with our Product, Sales, and Marketing teams.

Communication SkillsAnalytical SkillsCollaboration

Posted 2024-10-15

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🔥 Mid-level Backend Developer

Posted 2024-10-15

📍 Vietnam

🔍 SaaS

Bachelor’s/Master’s degree in Computer Science.
3-5 years of significant experience as a backend developer.
Hands-on programming experience with languages such as C#, .NET Core, Java, Go/Golang, and React.js.
Proficient in Mongo/Mongoose for data management.
Working knowledge of Docker, Jenkins, Kubernetes, and the CI/CD pipeline.
Fluency in English with strong communication skills for global collaboration.
Prior experience in a fast-paced startup is an advantage.

Design and develop features according to the product roadmap.
Mentor other developers in the development process.
Proactively take responsibility for the entire development cycle.

DockerGitJavaJenkinsKubernetesReact.jsC#GoGolang.NET.NET coreReactCommunication SkillsCI/CD

Posted 2024-10-15

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🔥 Revenue Operations Executive

Posted 2024-10-15

📍 Hong Kong, Indonesia

🔍 CPaaS

Growth mindset — you’re curious, always learning, and continuously looking for ways to improve both yourself and the processes around you.
2-4 years of experience in revenue operations, operations, or similar roles, preferably in a SaaS company.
Hands-on experience with a modern GTM tech stack, including HubSpot, Calendly, and Chargebee.
Strong understanding of SaaS metrics and the ability to connect the dots across different teams and processes to drive results.
Excellent time management skills — you know how to prioritize and deliver BAU tasks on time while still taking on strategic initiatives.
Problem-solving skills that go beyond surface-level fixes — you can identify root causes and propose innovative, long-term solutions.
Collaboration and communication skills that foster strong cross-functional teamwork.
Founder or entrepreneurial experience is a big plus.

Manage and execute all day-to-day revenue operations tasks, ensuring everything runs smoothly and is delivered in a timely manner.
Collaborate with Sales, Customer Success, and Marketing teams to ensure alignment on goals, processes, and tools, keeping everything on track.
Challenge the status quo by asking 'why' to ensure we’re always moving in the right direction.
Identify inefficiencies, streamline workflows, and implement solutions that improve productivity, reduce friction, and enhance the customer experience.
Oversee the integrity and accuracy of data in our CRM, ensuring the system is fully optimized for all teams.
Lead or contribute to cross-functional projects like system integrations, process redesigns, or new tool implementations that directly impact revenue operations.
Develop and deliver training materials for tools and processes, ensuring teams are equipped to execute their roles effectively and efficiently.

LeadershipData AnalysisProject CoordinationCross-functional Team LeadershipOperations ManagementStrategyBusiness OperationsData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem Solving

Posted 2024-10-15

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WATI.io

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