PreSales Solutions Architect
S
ServosIT Consulting, ServiceNow
United States; Wherever you are (Remote)Full-TimeSenior
Salary not disclosed
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Job Details
- Experience
- At least 5 years
- Required Skills
- Artificial IntelligenceServiceNow
Requirements
- At least 5 years of hands-on ServiceNow platform experience
- Experience across two or more core areas including CSM, PSDS, FSM, HRSD, ITSM, or App Engine
- Pre-sales, solutioning, or consulting experience strongly preferred
- Strong communication skills with the ability to explain technical complexity
- Experience with AI tools and technologies
- Client-facing experience including leading discovery workshops and whiteboarding
- Skilled at scoping, business problem analysis, and proposal development
- Team-oriented mindset with experience creating reusable assets
Responsibilities
- Lead discovery conversations with prospective clients to uncover pain points, define desired outcomes, and shape solution approaches on the ServiceNow platform
- Build and maintain a library of tailored demos and proof-of-concepts across Servos’ core solution areas
- Prototype AI-powered solutions including agentic workflows, document intelligence, and automated service delivery
- Partner with sales on deal strategy and serve as the primary technical voice through every stage of the sales cycle
- Develop estimates, project timelines, and resource plans that feed directly into proposals and statement of works
- Champion AI tools internally to accelerate how we scope, build, and deliver during the pre-sales process
- Contribute reusable content back to the team, including demo scripts, architecture diagrams, and scope templates
- Stay plugged into the ServiceNow partner ecosystem and help position Servos' AI capabilities as a true differentiator
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