Customer Success Manager
P
PlanetAerospace, Geospatial
This is a full-time, remote position based in South Korea.Full-TimeManager
Salary not disclosed
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Job Details
- Languages
- Korean, English
- Experience
- 4+ years
- Required Skills
- Account ManagementCustomer Success
Requirements
- 4+ years of experience working directly with the South Korean or ANZ Defence Forces and/or Federal Government agencies.
- Bachelor’s degree in a relevant field.
- Solid grasp of GIS, remote sensing, or satellite imagery applications.
- Ability to build connections across ministries and maintain relationships with high-ranking officials and technical end-users.
- Exceptional negotiation and presentation skills.
- Ability to work independently in a remote environment.
- Excellent verbal and written communication skills in Korean.
- Professional working proficiency in English.
- Willingness to travel.
Responsibilities
- Act as the lead point of contact for high-stakes military and governmental agencies.
- Partner with customers to integrate Planet data into existing geospatial workflows.
- Navigate complex South Korean and ANZ interagency relationships to drive platform adoption.
- Own the renewal process and identify opportunities for growth.
- Act as the internal voice of the South Korean and ANZ government for Product, Sales, and Engineering teams.
- Develop and execute Success Plans with clear KPIs for mission success.
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