- Drive Partner Value & ROI by building compelling ROI narratives and proactively addressing gaps in value realization.
- Uncover New Use Cases by conducting deep discovery into institutional processes and working with engineers to deliver AI solutions.
- Build Trusted Advisor Relationships with C-level and departmental leaders to provide guidance on AI strategy and digital transformation.
- Drive Multi-Stakeholder Alignment by building consensus among diverse university stakeholders and managing expansion efforts.
- Collaborate Cross-Functionally with product, engineering, and operations teams to ensure successful delivery and feedback loop.
- Ensure Product Adoption & Health by monitoring usage patterns and identifying at-risk partners.
- Provide Market Insight to leadership and product teams to influence future strategy and innovation.