Manager, Inbound Sales Development
New
Mexico City - MexicoFull-TimeManager
Salary not disclosed
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Job Details
- Languages
- English and Spanish
- Experience
- 2+ years experience managing an Inbound SDR / Sales Development team
- Required Skills
- SalesforceSaaS
Requirements
- 2+ years experience managing an Inbound SDR / Sales Development team
- Experience leading teams focused on marketing-qualified lead conversion and trial motions
- Strong knowledge of inbound lead management best practices
- Experience with AI workflow tools, agentic automation platforms, or sales automation technologies
- Proficiency in Salesforce, Gong, Orum/Nooks, Qualified, and LeadIQ
- Strong data-driven mindset with experience managing conversion funnel KPIs
- Experience building SLA frameworks between SDRs, Marketing, and Sales
- High proficiency in English and Spanish (written and verbal)
- Familiarity with cybersecurity, IAM, device management, or SaaS preferred
- Bachelor’s degree desired
Responsibilities
- Lead and develop a high-performing team of Inbound SDRs supporting North America and Latin America
- Own inbound conversion KPIs including speed-to-lead, MQL-to-SQL, SQL-to-S1, and pipeline contribution
- Partner closely with Marketing, Sales, Marketing Ops, Sales Enablement, and RevOps to optimize inbound funnel performance
- Refine qualification frameworks for demo requests, free trial conversions, and hand-raise opportunities
- Coach SDRs on talk track adoption, discovery, objection handling, and technical buyer conversations
- Monitor Salesforce, Gong, and inbound workflow systems for SLA compliance
- Lead the adoption of Agentic AI workflows to automate repetitive SDR tasks
- Design and optimize AI-driven speed-to-lead workflows
- Build AI-supported conversation preparation workflows
- Own reporting cadences for performance reviews
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