Provide initial and timely responses to all support cases for a variety of topics
Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members
Monitor multiple feedback channels, e.g. Github Issues & Discussions
Identify where internal tooling might be developed or obtained to improve support efficiency
Reproduce issues, create test cases and improve test coverage, if you have experience with testing
Node.jsPostgreSQLSQL+4 more
Showing 1 of 26 positions
About Supabase
Supabase provides a comprehensive, open-source backend solution built on PostgreSQL. You get a dedicated Postgres database, authentication, real-time subscriptions, storage, and serverless Edge Functions, all without writing a single line of backend code. This platform empowers developers to focus on building compelling web, mobile, and AI applications, from agile startups to established enterprises. Supabase has quickly grown to support a community of over 430,000 members and is valued at $2 billion as of April 2025.
How We Work
Supabase was born remote and is open-source first. You'll find a globally distributed team across 40+ countries, united by a belief in transparency, collaboration, and community-driven development. The team embraces an asynchronous work style, trusting you with autonomy to manage your time and projects. They look for individuals who are egoless, polyglot, process-driven, intellectually honest, and possess a Kaizen mindset, always striving for continuous improvement.
Engineering at Supabase
Supabase is pioneering the Postgres development platform by building features of Firebase using enterprise-grade open-source tools. This means you get to work with the world's best open-source technologies, integrating them into a seamless developer experience. The company emphasizes platform engineering, creating consistent, tested, and productive application development tools for its own engineering teams. You'll contribute to a platform that supports a wide range of use cases, from real-time data synchronization to AI application development, often tackling complex challenges related to database internals, performance optimization, and distributed systems.
Why Join Us
Shape the future of open-source backend development with a globally distributed team.
Contribute to a platform powering diverse applications, from startups to enterprises.
Experience high autonomy and ownership in a flexible, remote-first environment.
Benefit from a strong commitment to professional growth and continuous learning.
Benefits & Perks
Fully remote work with a co-working allowance.
Equity ownership (ESOP) for every team member.
Generous tech allowance for your ideal work environment.
100% health insurance coverage for employees, 80% for dependents.
Annual education allowance for professional development.
Annual company off-sites in new cities for connection and fun.