Support Engineer (APAC)
Company:Supabase
Location:APAC, APAC
Languages:English
Seniority level:Middle, 3+ years
Experience:3+ years
Skills:
Node.jsPostgreSQLSQLJavascriptReact.jsVue.JsLinux
Requirements:
3+ years of experience providing developer support to technical customers Proficient in SQL (ideally PostgreSQL) Excellent communication skills and fluency in English Skilled in using Linux/Unix operating systems and the command line Experienced working with GitHub Issues and Discussions
Responsibilities:
Provide initial and timely responses to support cases Triage support cases and escalate as needed Monitor multiple feedback channels (e.g., Github Issues & Discussions) Identify opportunities for internal tooling to improve support efficiency Reproduce issues, create test cases, and improve test coverage
