Logiwa

๐Ÿ‘ฅ 101-250๐Ÿ’ฐ $10,000,000 Series B about 2 years agoE-CommerceBusiness Information SystemsRetail TechnologySupply Chain ManagementCommercialSoftware๐Ÿ’ผ Private Company
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Logiwa empowers high-volume direct-to-consumer brands, wholesalers, and 3PLs with its leading cloud fulfillment software. Our integrated Warehouse Management System (WMS) and order fulfillment platform streamline digital warehouse operations, enabling businesses to scale efficiently and overcome the limitations of traditional WMS solutions. We excel at rapid integration with online stores and marketplaces, providing a flexible, easily updated system adaptable to dynamic warehouse environments. Logiwa's technology stack includes key tools like IPhone/Mobile Compatibility, Google Tag Manager, and Google Analytics, underpinning a robust and scalable platform. Our engineering team thrives in a collaborative, remote-first culture, embracing agile methodologies and continuous improvement. We value innovation and data-driven decision-making, ensuring our platform remains at the forefront of the industry. We prioritize our employees' well-being, fostering a supportive and inclusive work environment. Founded in 2017, Logiwa has experienced rapid growth, securing significant Series B funding in 2022. We've earned recognition for our innovative solutions, including being named one of Deloitte's fastest-growing technology companies in North America. As a rapidly scaling company with a strong funding foundation and expanding global presence, Logiwa offers ambitious engineers unparalleled opportunities for professional growth and impact within the dynamic e-commerce fulfillment sector. Logiwa's commitment to diversity and inclusion shapes a workplace where everyone feels valued and respected. We strongly believe that our varied perspectives make us a more creative and innovative company. We offer a competitive benefits package designed to support our remote employees, including flexible work hours, a monthly home office stipend, private health insurance, and professional development opportunities.

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๐Ÿ’ธ 70000.0 - 90000.0 USD per year

๐Ÿ” B2B SaaS

  • 3-7 years in a closing role at a B2B SaaS company with a proven track record of exceeding sales targets.
  • Excellent communication, negotiation, and presentation abilities.
  • Subject Matter Expertise in Warehouse Management Software (WMS), logistics, or supply chain solutions is preferred.
  • Adaptable and consultative with a customer-centric mindset.
  • Ability to work independently and as part of a team.

  • Work closely with marketing, sales development, and partnerships teams to manage and convert pre-qualified leads.
  • Generate and close qualified opportunities through outbound prospecting efforts.
  • Develop a deep understanding of Logiwa's offerings to communicate value propositions effectively.
  • Lead the entire sales process, including discovery, product demonstrations, negotiation, and contract finalization.
  • Develop and maintain relationships with prospects and clients, aligning solutions to meet their objectives.
  • Stay informed on industry trends and competitive landscapes.
  • Collaborate with cross-functional teams to ensure customer satisfaction.
  • Maintain records in HubSpot and provide informed sales forecasts.
Posted 5 days ago
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๐Ÿ’ธ 90000.0 - 120000.0 USD per year

๐Ÿ” B2C and Direct-to-Consumer e-commerce

  • BS/BA or a combination of experience and education/training equivalent to a four-year college degree.
  • 5+ years of experience owning customer accounts within a SaaS organization.
  • Experience working with Warehouse Management Systems in an implementation, Customer Success, or customer-facing role.
  • Proven experience in upselling and managing churn for customer retention and revenue growth.
  • Excellent multitasking, project management, communication, and customer management skills.

  • Own post-sales relationships with Logiwa customers.
  • Partner with clients through the customer journey to increase product adoption and engagement.
  • Proactively track customer metrics and ensure value is derived from the product.
  • Work closely with Sales, Onboarding, Support, and Product teams.
  • Engage proactively with customers to assess risk and minimize churn.
Posted 10 days ago
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๐Ÿ“ Turkey

๐Ÿ” Warehouse and inventory management software

  • Bachelor's degree in Computer Science, Software Engineering, Industrial Engineering or a related field.
  • Min 3 years of experience in customer support.
  • Excellent written and verbal communication skills in English.
  • Proven analytical and systematic thinking skills.
  • Ability to work independently and collaboratively.
  • Familiarity with remote desktop applications and help desk software, such as SalesForce.
  • Good understanding of computer systems, printers, mobile devices, and tech products.
  • Ability to provide step-by-step written and verbal technical help.
  • Experience in MSSQL, Open API, and EDI is preferred.
  • Knowledge of warehouse operations and WMS software applications is a plus.

  • Respond to customer inquiries and resolve technical issues through various communication channels.
  • Analyze and diagnose technical problems reported by customers and provide effective solutions.
  • Collaborate with software development, product management, and quality assurance teams to resolve customer issues.
  • Document troubleshooting procedures and create knowledge base articles for common inquiries.
  • Log and manage customer issues in a ticketing system, ensuring all interactions are documented.
  • Continuously evaluate and improve support processes to enhance customer satisfaction.
  • Collaborate with sales and account management teams to ensure customer success.

SQLTroubleshootingTechnical support

Posted 26 days ago
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๐Ÿ“ Tรผrkiye

๐Ÿ” Warehouse and inventory management

  • Bachelor's degree in Computer Science, Software Engineering, or related field or equivalent work experience.
  • 2-4 years of proven experience in systems integration, focusing on SaaS, EDI, and order integrations.
  • Familiarity with typical warehouse EDI document types.
  • Experience with basic Javascript, SQL, data transformation, mapping, and validation techniques and tools.
  • Experience with an integration tool (C Data, Mulesoft, etc.).
  • Familiarity with e-commerce and order fulfillment processes.
  • Excellent communication skills for collaboration with technical and non-technical stakeholders.
  • Strong problem-solving abilities in a fast-paced environment.

  • Understand customer functional processes to lead the end-to-end design, configuration, and implementation of integration solutions.
  • Serve as key subject matter expert on integration, APIs, and data transformation for customers.
  • Create and maintain technical documentation including integration specifications and troubleshooting guides.
  • Collaborate with teams including Onboarding and Product Managers.
  • Develop scalable EDI & API integration solutions adhering to best practices.
  • Maintain knowledge of core 3rd party integration APIs.
  • Manage integration projects from inception to completion.
  • Participate in technical design sessions and develop detailed documentation.
  • Perform unit testing/QA of integrations.

SQLJavascriptQAShopifyCommunication SkillsCollaborationDocumentationSaaS

Posted 2 months ago
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๐Ÿ“ Turkey

๐Ÿ” Warehouse and inventory management software

  • Bachelor's degree in Computer Engineering or related fields.
  • Minimum 5 years of experience in .NET development.
  • Knowledge of SQL programming and SQL Server.
  • Experience in C#, ASP MVC, AngularJS.
  • Experience in MongoDB, RabbitMQ, .NET Core.
  • Understanding of Web Services; RESTFUL Architecture, JSON, SOAP, and XML.
  • Experience in Kubernetes (AKS - Azure Kubernetes Services).
  • Experience with CI/CD pipelines on Gitlab.
  • Experience in Unit/Testing / Integration Testing.
  • Experience in software engineering best practices for the full SDLC.
  • Experience in agile development methodology.
  • Strong analytical and problem-solving skills.
  • Good English communication skills.
  • 3rd party integration experience is a big plus.
  • WMS know-how is a plus.

  • Research and propose new technologies.
  • Develop new features and extend existing ones.
  • Conduct tests, detect errors, and solve problems.
  • Mentor and train other team members.

Software DevelopmentSQLAgileKubernetesMongoDBRabbitmqC#Azure.NET.NET coreCommunication SkillsCollaborationCI/CD

Posted 2 months ago
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๐Ÿ“ Chicago

๐Ÿงญ Full-Time

๐Ÿ’ธ 115000.0 - 130000.0 USD per year

๐Ÿ” E-commerce and fulfillment software

  • Bachelorโ€™s degree in Supply Chain Management, Information Systems, or related field or equivalent education and experience.
  • 7+ years of hands-on experience in Warehouse Management Systems (WMS) implementations.
  • Strong background in professional services or consulting for enterprise clients.
  • Deep knowledge of warehouse operations, inventory management, and supply chain processes.
  • Experience with WMS integrations with OMS, TMS, ERP, and e-commerce systems.
  • Excellent problem-solving and analytical skills.
  • Outstanding communication and interpersonal skills for diverse stakeholder collaboration.
  • Proficiency in software configuration and customization.
  • Experience in providing end-user training and post-launch support.

  • Lead the end-to-end implementation of Logiwaโ€™s FMS solutions for clients.
  • Collaborate with clients to understand their requirements and tailor the FMS solution.
  • Work with project managers to update project plans and timelines.
  • Configure, test, and document the FMS solution for client integration.
  • Provide end-user training and troubleshoot implementation challenges.
  • Manage schedules and deliverables, communicating effectively with stakeholders.
  • Provide post-implementation support and optimize processes.
  • Serve as a subject matter expert on warehouse and fulfillment functionalities.
  • Continuously improve implementation processes for Logiwa FMS deployments.

Problem SolvingInterpersonal skills

Posted 2 months ago
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