Professional Services Consultant

Posted 5 months agoViewed

💎 Seniority level: Senior, 7+ years

📍 Location: Chicago

💸 Salary: 115000.0 - 130000.0 USD per year

🔍 Industry: Warehouse Management Systems (WMS)

🏢 Company: Logiwa👥 101-250💰 $10,000,000 Series B over 2 years agoE-Commerce Business Information Systems Retail Technology Supply Chain Management Commercial Software

🗣️ Languages: English

⏳ Experience: 7+ years

🪄 Skills: Problem SolvingInterpersonal skills

Requirements:

7+ years of hands-on experience in Warehouse Management Systems (WMS) implementations is required.
Strong background in professional services or consulting, with a proven ability to deliver complex projects to enterprise clients.
Deep knowledge of warehouse operations, inventory management, order fulfillment, and supply chain processes.
Experience with WMS integrations, particularly with OMS, TMS, ERP, e-commerce, and other supply chain systems.
Excellent problem-solving and analytical skills, with a keen eye for detail.
Outstanding communication and interpersonal skills, with the ability to work with diverse stakeholders, including technical and non-technical teams.
Proficiency in software configuration and customization to meet unique client needs.
Experience in providing end-user training and post-launch support.

Responsibilities:

Lead the end-to-end implementation of Logiwa’s FMS solutions for clients, from project initiation to post-launch support.
Collaborate with clients to understand their business requirements, workflows, and challenges, ensuring the FMS solution is tailored to meet their specific needs.
Work with project managers to create and update detailed project plans, timelines, and resource allocations for FMS implementations.
Configure, test and document the FMS solution to align with client requirements, ensuring seamless integration with their existing systems, such as OMS, TMS, ERP, Shipping Platforms, etc.
Provide training to end users, ensuring they are proficient in using the FMS platform and its features.
Troubleshoot and resolve implementation challenges, ensuring a smooth go-live process.
Manage schedule and deliverables, communicating effectively with clients and internal stakeholders throughout the project lifecycle.
Provide post-implementation support, including troubleshooting and process optimization and ultimate transition to success and support teams.
Serve as a subject matter expert on warehouse and fulfillment management functionalities and best practices.
Continuously improve implementation processes and methodologies, contributing to the development of best practices of Logiwa FMS deployments.

Apply

Related Jobs

Apply

🔥 Professional Services Consultant (Fraud Solutions)

Posted 13 days ago

📍 USA

🧭 Full-Time

🔍 Fraud Detection and Prevention

🏢 Company: Sift👥 251-500💰 Secondary Market about 3 years agoFraud Detection Big Data Predictive Analytics Analytics Network Security

🔧 Requirements

Minimum of 5 years of experience in professional services, consulting, or a similar customer-facing role in SaaS.
Experience in fraud detection and prevention.
Strong project management skills with a proven track record of delivering successful fraud prevention projects.
Excellent communication, presentation, and relationship-building skills.
Technical proficiency in fraud detection tools and technologies, including but not limited to machine learning, data analytics, REST APIs and/or customer API libraries,and CRM systems.
Ability to work independently and as part of a collaborative team.
Strong problem-solving skills and a proactive approach to identifying and addressing customer needs.

💡 Responsibilities

Monitor project progress, mitigate risks, and ensure on-time delivery within scope and budget.
Lead the planning, coordination, and execution of fraud solution implementation projects.
Customize Sift's fraud prevention solutions to meet specific customer requirements and ensure seamless integration with their existing systems to drive desired business outcomes.
Develop and deliver comprehensive training programs and documentation on fraud detection and prevention for end-users.
Present tailored fraud prevention strategies and solutions to key stakeholders.
Stay current with industry trends, technology advancements, and best practices in fraud detection and prevention to provide thought leadership and strategic guidance.
Work with product development teams to relay customer feedback and contribute to product innovation in fraud prevention.
Work closely with across the business (Customer Success, Sales, Support, Engineering, etc.) to ensure alignment on being up to date with latest best practices to deliver the best solution to customers.
Prepare and present detailed reports on project outcomes, performance metrics.

AWSProject ManagementSQLAgileData AnalysisMachine LearningAPI testingREST APICommunication SkillsAnalytical SkillsCollaborationCI/CDProblem SolvingCustomer serviceReportingJSONRisk ManagementData visualizationTechnical supportCRMData modelingData analyticsCustomer SuccessSaaS

Posted 13 days ago

Apply

🔥 Professional Services Consultant (SEG)

Posted 15 days ago

📍 USA

💸 115000.0 - 136000.0 USD per year

🔍 Cybersecurity

🏢 Company: Abnormal Security👥 501-1000💰 $250,000,000 Series D 8 months agoArtificial Intelligence (AI)Email Information Technology Cyber Security Network Security

🔧 Requirements

BS/BA degree with 5+ years in a customer-facing role, managing enterprise-grade cybersecurity SaaS deployments/migrations in a high-growth environment.
4+ years of experience managing enterprise mail flow integration and migration projects, including hands-on expertise in Secure Email Gateway (SEG) decommissioning and transition.
Deep knowledge of enterprise mail flow and architecture, including SMTP, MX records, SPF, DKIM, DMARC, and email routing in cloud and on-premise environments.

💡 Responsibilities

Manage a portfolio of migration projects, ensuring a seamless transition from legacy Secure Email Gateways (SEGs) to Abnormal Security.
Deliver expert guidance on enterprise mail flow, covering SMTP, MX records, SPF, DKIM, DMARC, and routing across hybrid cloud and on-premise infrastructures.
Advise on native security controls in Microsoft 365 and Google Workspace, ensuring a seamless replacement of SEG functionality.

Project ManagementSQLCloud ComputingCybersecurityMicrosoft Active DirectoryMicrosoft ExchangeCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceRESTful APIsLinuxDevOpsWritten communicationComplianceInterpersonal skillsTeamworkVerbal communicationTroubleshootingActive listeningRisk ManagementTechnical supportScriptingChange ManagementCustomer SuccessSaaS

Posted 15 days ago

Apply