Inside Sales & Training Associate
C
CEFALY TechnologyMedical Devices
Candidate must be located in MassachusettsFull-TimeMiddle
Salary$90k - $110k / year
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Job Details
- Languages
- English
- Experience
- 1–3 years
- Required Skills
- SalesforceMicrosoft ExcelAccount ManagementCRM
Requirements
- Bachelor’s degree or equivalent experience in a medical, life sciences, or related healthcare field
- Medical sales or clinical background (medical devices, pharmaceuticals, or healthcare sales)
- 1–3 years of inside sales experience in a medical, biotechnology, or technology field preferred
- Proven understanding of clinical environments and medical terminology
- Excellent communication skills in written and spoken English
- Proficiency with Microsoft Excel, Word, and Outlook
- Experience using a CRM system; Salesforce preferred
- Ability to navigate remote customer environments and facility endpoints
- Reliable, detail-oriented, and strong organizational skills
Responsibilities
- Serve as the main interface for institutional customers through phone, email, and video conferencing.
- Act as the primary customer contact for assigned accounts.
- Conduct customer discovery and coordinate follow-up training (cold calling).
- Conduct and execute strategic sales to drive revenue growth and market expansion.
- Travel on-site to provide high-quality training to healthcare providers.
- Process and track customer orders accurately.
- Work collaboratively with Customer Service to resolve questions, issues, and complaints.
- Drive add-on and associative sales.
- Represent CEFALY Technology at trade shows and medical conferences.
- Generate new leads and maintain accurate contact information in Salesforce.
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