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First Help Financial

👥 101-250💰 $60,000,000 Debt Financing over 3 years agoAutomotiveFinancial ServicesInsurance💼 Private Company
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First Help Financial (FHF) is a rapidly growing company in the US that specializes in providing flexible financing options to first-time car buyers, with a focus on serving overlooked consumers. With offices in Boston and Phoenix, FHF offers support in over 15 states, aiming to expand to all 50 states in the near future. The company is dedicated to professionalism, compliance, and customer care, while also prioritizing the well-being of its employees through comprehensive benefits and a supportive work environment.

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Jobs at this company:

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🔥 Asset Support Associate
Posted about 1 month ago

📍 United States

💸 39936.0 USD per year

🔍 Financing

  • High School Diploma from an accredited institution or GED equivalent required
  • Self-motivated and able to work effectively, efficiently, and multi-task in a fast-paced environment with minimal supervision.
  • Demonstrate professionalism at all times and must possess effective communication skills.
  • Results-driven, with a strategic and analytical mindset for problem-solving.
  • 1+ year of experience in a repossession-focused role, with familiarity in best practices and relevant regulations within the industry.
  • Late-stage collections, post-charge off or recovery experience is preferred.
  • Prior experience in automobile recovery or financing industry preferred.
  • Proficiency in Microsoft Office Suite (Excel, Teams, Outlook) and skip tracing platforms such as TLO, LexisNexis, or equivalent investigative tools.
  • Utilize a variety of skip tracing techniques and GPS asset tracking to locate and repossess vehicles.
  • Work closely with agents during the repossession process to ensure that all steps are taken to secure the vehicle.
  • Keep detailed repossession notes on all accounts within our loan management systems and RDN.
  • Analyze loan information to discern pertinent and useful information to locate assets.
  • Utilize investigative and repossession software to gather accurate information.
  • Upload and document all relevant forms associated with the account and recovery.
  • Focus and contribute to the Asset Management Department goals, KPIs, and performance metrics set by the Asset Manager.
  • Work closely with internal departments and external vendors to ensure a successful recovery, including making follow-up calls to agencies for status updates.
  • Ensure the smooth and effective day-to-day operations of the Asset Recovery Department.
  • Ability to communicate effectively to promote efficient, correct workflows and establish positive working relationships across the business.
  • Collaborate with team members to develop recovery strategies and share insights on accounts.
  • Provide timely and accurate updates to both internal teams and repossession agents.
  • Stay updated on industry regulations and best practices related to automobile repossession.

Communication SkillsAnalytical SkillsMicrosoft Office SuiteProblem-solving skills

Posted about 1 month ago
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🔥 Bilingual Credit Analyst
Posted about 2 months ago

📍 United States

🧭 Full-Time

💸 25.94 USD per hour

🔍 Auto financing

  • BA/BS degree and/or equivalent work experience.
  • 1 year of previous financial or banking experience.
  • Bilingual in either English/Spanish or English/Portuguese.
  • Excellent communication skills.
  • Ability to multitask and be self-reliant.
  • Proficient knowledge of Excel and Outlook.
  • Make timely and accurate credit decisions within fair lending, credit, and collateral guidelines.
  • Establish and maintain good relationships with dealers.
  • Work with the Outside Sales team to improve application flow and credit quality.
  • Negotiate with dealers for the best possible terms while ensuring dealer satisfaction.
  • Follow up on deals to capture and solicit new business from dealers.
  • Conduct preliminary credit interviews to validate applicant information.
  • Perform related administrative, clerical, or customer service duties.

Customer serviceExcellent communication skillsFinancial analysis

Posted about 2 months ago
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🔥 Software Engineer (Remote)
Posted 3 months ago

📍 United States

🧭 Full-Time

🔍 Auto loans

  • 2+ years of industry experience and familiarity with Python, Java or at least one modern language and/or frameworks.
  • A strong fundamental understanding of Computer Science through pursuit of a Bachelor's or Master's degree in Computer Science or related discipline.
  • Experience with relational databases such as Oracle and/or MSSQL.
  • Experience with building REST services with Spring Framework, ORM (Hibernate, JPA).
  • Experience on AWS ecosystem with exposure to creating and debugging serverless (lambda) functions and frameworks is a plus.
  • Familiarity with System Design: A solid understanding of system design is essential.
  • Familiarity with leading JavaScript frameworks including Angular, React, or similar.
  • Good knowledge of DevOps & collaboration tools: CircleCI, Jenkins, GIT, Sonarqube, etc.
  • Experience working with small teams in an Agile environment.
  • Familiarity with containers and developing containerized applications using Docker.
  • Ability to write clearly to explain your work to stakeholders and team members.
  • Ability to work in a remote / distributed environment.
  • Excellent communication skills and ability to work collaboratively with others.
  • Write software that will be used in production, and has meaningful impact to FHF.
  • Become a subject matter expert for our systems with an ability to optimize distinct codebases and debug time-sensitive production issues.
  • Identify performance bottlenecks using code analysis and advanced debugging practices to ensure speed and stability across all our applications.
  • Give and receive technical feedback through code reviews or design discussions.
  • Work closely with business stakeholders, team of engineers, Scrum Master and Designers to build new features.
  • Learn quickly by asking questions, finding how to work with your teammates effectively, and communicate the status of your work clearly.

AWSDockerPythonAgileHibernateJavaOracleSpringREST API

Posted 3 months ago
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🔥 Senior QA Engineer
Posted 3 months ago

📍 United States

🔍 Financial services

  • Demonstrate historical career stability.
  • Proven experience as a QA Engineer with a focus on automated testing using Selenium WebDriver, TestNG, Maven, Cypress, etc.
  • 4+ years experience as a QA engineer in an Agile environment.
  • Bias for action and advocacy for quality during development.
  • Knowledge of JIRA, Automation Anywhere, TestRail, and Postman strongly preferred.
  • Computer Science degree strongly preferred.
  • Knowledge of financial software and industry strongly preferred.
  • Ability to define a testing strategy using various tests.
  • Strong understanding of software quality practices and methodologies.
  • Knowledge of testing tools and their specific applications.
  • Understanding of testing metrics for optimal results.
  • Detail-oriented, analytical, and inquisitive.
  • Capability in exploratory testing and identifying edge cases.
  • Ability to conduct impact analysis.
  • Build and execute manual and automated test cases.
  • Collaborate with team to build a long-term quality strategy.
  • Provide expertise in grooming, estimating, and testing stories in sprints.
  • Support scrum team in creating proper test cases.
  • Track and report found bugs.
  • Manage testing resources to complete sprint and epic goals.
  • Develop smoke tests, sanity tests, performance, and reliability tests.
  • Provide quality metrics and insights on software health.
  • Utilize quality tools to scale and manage testing efforts.
  • Improve testing methodology for better results and higher quality.

AgileCypressQA AutomationJiraManual testingMavenTestRailSelenium

Posted 3 months ago
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