First Help Financial

First Help Financial is an innovative auto finance company that provides customer-focused automobile lending services.

101-250 employees
Founded 2006
$60M debt financing
Automotive
Private Company

Remote Work Available

This company offers remote work opportunities.

Open Positions8

Remote/Anywhere within the US.Full-TimeFinancial ServicesPosted
  • Follow-up with dealers on all eligible applications after approval.
  • Negotiate with dealerships to win as many deals as possible with best possible terms for FHF.
  • Assist the dealer as single point of contact for all communication with internal FHF teams.
  • Monitor dealer behavior to pick up red flags for dealer risk.
  • Travel required to dealerships based on assigned market needs.
  • Support Outside Sales team with specific dealer-related initiatives to increase volume.
  • Support Servicing and Collections team to handle dealer complaints or other conflicts.
  • Manage the list of open applications to ensure timely follow-ups with dealers.
  • Manage all aspects of dealer communication across various internal FHF stakeholders.
Microsoft ExcelNegotiationRelationship management
Showing 1 of 8 positions

About First Help Financial

First Help Financial empowers overlooked consumers to access crucial auto financing. You will join a rapidly growing company that has expanded its portfolio by over 30% annually for nine consecutive years. We help first-time buyers secure car loans with flexible options and multi-lingual support, serving customers in over 25 states. Our mission is to transform financial access for those traditionally underserved by the market.

How We Work

You will collaborate with a culturally diverse team, with colleagues from over 20 countries. We foster an environment of high professionalism while ensuring work-life balance. Our team is passionate about customer success and dedicated to continuous growth. We maintain a flexible, remote-friendly workplace, certified as a "Great Place to Work" for five years running.

Technology at First Help Financial

You will contribute to building robust financial systems that automate and improve lending processes. We rely on Salesforce for sales operations and leverage tools like Pardot, DocuSign, and Roll-Up Helper. Data drives our decisions, utilizing reporting systems like Sigma, Tableau, and PowerBI. Engineers solve complex problems using Python and SQL, with projects often managed in Jira using Agile methodologies.

Why Join Us

  • Drive real impact by providing financial access to underserved communities.
  • Grow your career within a company experiencing over 30% annual growth for nine years.
  • Collaborate with a diverse team from over 20 countries, working remotely across the US.
  • Benefit from a supportive culture recognized as a "Great Place to Work" for five years.
  • Own complex challenges and shape innovative solutions in a dynamic environment.

Benefits & Perks

  • Generous salaries and performance bonuses
  • Competitive health and welfare benefits (medical, dental, vision, LTD/STD, identity theft, paid parental leave)
  • Paid vacation (16 days initially, increasing after 2 years)
  • 401(k) with company match
  • Tuition reimbursement
  • Quarterly social outings and monthly lunches
  • Robust employee recognition and training development program

Tech Stack

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