First Help Financial

👥 101-250💰 $60,000,000 Debt Financing over 3 years agoAutomotive Financial Services Insurance💼 Private Company

First Help Financial (FHF) is a rapidly growing company in the US that specializes in providing flexible financing options to first-time car buyers, with a focus on serving overlooked consumers. With offices in Boston and Phoenix, FHF offers support in over 15 states, aiming to expand to all 50 states in the near future. The company is dedicated to professionalism, compliance, and customer care, while also prioritizing the well-being of its employees through comprehensive benefits and a supportive work environment.

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Jobs at this company:

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🔥 Funding Quality Assurance Associate

Posted 7 days ago

📍 USA

🔧 Requirements

At least 1+ years within Funding and/or Underwriting at FHF
Loan documentation review experience within a Loan Operations environment.
Possesses a working knowledge of loan origination documents within the auto industry preferred.
Strong analytical and organizational skills with great attention to detail.
Strong verbal and written communication skills.
Strong organizational, analytical, and problem-solving skills.
Ability to multitask in a fast-paced environment.
Excellent oral, written, and interpersonal communication skills.
Excellent time management skills with the ability to complete daily assigned audits.

💡 Responsibilities

Ensure quality and system integrity of audited deals which allows and promotes policies and procedures.
Following set audit parameters to ensure loan packages are processed without any compliance infractions.
Finalize the booking process for audited deals that are ready to fund, ensuring timely disbursement of payments to dealer partners for funded loans.
Evaluate and test or modified procedures used to verify that system function according to auditing parameters requirements and conform to established guidelines.
Document return audit results to allow us to improve areas of deficiency (areas of improvement)
Detail and monitor DRR (Deal Return Rate) metrics to track the progress and outcomes of the funding process.

Communication SkillsAnalytical SkillsAttention to detailOrganizational skillsTime ManagementComplianceData entryQuality Assurance

Posted 7 days ago

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🔥 Senior QA Engineer

Posted 7 days ago

📍 United States

🔍 Financial software

🔧 Requirements

Proven experience as a QA Engineer with a focus on automated testing using Selenium WebDriver, TestNG, Maven, Cypress etc.
4+ experience as a QA engineer in an Agile environment
Knowledge of JIRA, Automation Anywhere, TestRail, and Postman strongly preferred
Knowledge of Financial software, environments, and industry strongly preferred
Ability to define a testing strategy using different tests: manual, unit, end-to-end, integration, etc.
Strong understanding of software quality practices, tools, and methodologies
Knowledge of testing tools and their best application for specific needs
Knowledge of testing metrics and how to use them for best results (i.e. Test Coverage, for bugs MTTF Mean time to Fix, for incidents MTTR Mean Time to Recovery, MTBF)
Detail oriented, analytical, and inquisitive; big picture thinking but can be hands on.
Exploratory Testing and ability to catch Edge Cases Scenarios.
Ability to do impact analysis

💡 Responsibilities

Build and execute manual and automated test cases
Collaborate with other team members, build a long-term quality strategy and drive the successful implementation over time
Provide expertise on the grooming, estimating, and testing of the stories in a sprint
Support scrum team in the creation of proper test cases
Track and report bugs that have been found
Manage testing resources as needed to complete the sprint and overall epic goals
Develop smoke tests, sanity tests, performance, and reliability testing as needed
Provide quality metrics and expert insight into the health of the software
Use appropriate quality tools and infrastructure to scale and manage our testing effort
Enhance and improve the testing methodology for better results, increased productivity, and higher quality, becoming the QA expert in the team

SQLAgileCypressQAQA AutomationSCRUMJiraAPI testingManual testingMavenRegression testingTestRailSelenium

Posted 7 days ago

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🔥 Software Engineering Intern

Posted 7 days ago

📍 United States

🧭 Internship

💸 39.0 USD per hour

🔧 Requirements

Currently pursuing a Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
Strong understanding of fundamental programming concepts and data structures.
Proficiency in at least one of the following programming languages: Python or Java.
Experience with front-end development using React.
Familiarity with relational databases, such as Oracle or PostgreSQL.
Basic understanding of cloud computing concepts, ideally with exposure to AWS.
Knowledge of RESTful API design and development.
Experience with unit testing frameworks.
Strong problem-solving and analytical skills.
Excellent communication and collaboration skills.

💡 Responsibilities

Collaborate with senior engineers to design, develop, and implement features for web applications.
Develop and maintain front-end components using React.
Build and maintain back-end services using Python or Java.
Design and implement database schemas and queries using Oracle or PostgreSQL.
Work with AWS services, including KDS (Kinesis Data Streams), for data processing and storage.
Develop and consume RESTful APIs for seamless data exchange between front-end and back-end systems.
Write comprehensive unit tests to ensure code quality and reliability.
Participate in code reviews and contribute to improving development processes.
Document code and technical specifications.
Contribute to agile development practices, including sprint planning and daily stand-ups.

AWSBackend DevelopmentPostgreSQLPythonSQLAgileFrontend DevelopmentGitOracleReact.jsData StructuresREST APIReactCommunication SkillsAnalytical SkillsCollaborationProblem SolvingRESTful APIsSoftware Engineering

Posted 7 days ago

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🔥 Compliance Risk & Governance Manager

Posted 22 days ago

📍 United States

🔍 Consumer Lending

🔧 Requirements

Minimum of 7 years of experience in compliance risk management, internal audit, or regulatory oversight within consumer lending, preferably auto finance, including at least 4 years of team leadership or management experience
Strong knowledge of federal and state consumer protection laws and regulations (e.g., ECOA, FCRA, TILA, UDAAP, GLBA, and Fair Lending)
Demonstrated ability to create and lead compliance risk assessments, audit coordination, issue management processes, and regulatory exam responses
Proven experience designing, implementing, and improving compliance programs, policies, procedures, and training initiatives within growing or evolving environments
Strong analytical, communication, and interpersonal skills, with the ability to assess internal controls, evaluate operational processes, produce high-quality reports, and effectively collaborate across departments
Highly organized, detail-oriented, and capable of managing multiple priorities and deadlines in a fast-paced environment

💡 Responsibilities

Lead the design and execution of the annual compliance risk assessment and compliance monitoring plan, including third-party vendor reviews
Support the growth of established compliance programs and strengthen emerging programs by developing structure, conducting evaluations, and enhancing documentation
Develop and maintain audit and testing plans to evaluate the effectiveness of internal controls; design and assess internal control frameworks to mitigate compliance risks
Serve as the primary compliance contact for external regulatory examinations, including planning, document coordination, response development, and remediation oversight
Manage the Compliance Training Program, including content oversight, scheduling, completion tracking, and reporting
Leverage outcomes from monitoring, testing, audits, and risk assessments to identify training gaps and deliver targeted training to business units
Oversee the enterprise-wide compliance issue management process, including centralized documentation, tracking, remediation oversight, closure validation, and escalation for issues identified through internal monitoring, audits, regulatory exams, and risk assessments
Prepare and deliver high-quality risk dashboards and reports to communicate compliance risk trends, exposures, and program effectiveness to senior leadership.
Collaborate with business units and subject matter experts to integrate regulatory changes, compliance expectations, and industry best practices into operations, training, and risk mitigation efforts
Maintain strong working knowledge of relevant federal and state regulations, ensuring ongoing integration of regulatory expectations into compliance risk activities

LeadershipProject ManagementData AnalysisCommunication SkillsAnalytical SkillsProblem SolvingOrganizational skillsWritten communicationComplianceTeamworkTrainingRisk ManagementFinancial analysis

Posted 22 days ago

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🔥 Business Analyst

Posted about 2 months ago

📍 United States

🧭 Full-Time

🔍 Auto Finance

🔧 Requirements

3+ years of experience as a Business Analyst, Business Systems Analyst, or software developer, credit risk analytic role is required.
Experience in auto finance (heavy focus in originations and operations) is required.
Bachelor’s degree in STEM (Statistics, Technology, Engineering, Mathematics) and Data Science, Analytics preferred.
Proficiency in programing languages such as Java, JavaScript, TypeScript, Python, SQL, JSON, etc.
Strong written communication, project management, and problem-solving skills.
Experience in managing cross-functional collaboration with internal and external stakeholders.
Demonstrated historical career stability.

💡 Responsibilities

Collaborate with the Program Management team to support credit rules, pricings, business process improvements and automations.
Gather requirements from key stakeholders by using requirement elicitation techniques like interviews, brainstorming, requirement workshops, observation, focus groups, and etc.
Analyze and interpret requirements for their viability against the business objective and usability for technical teams’ development and coding.
Document requirements by creating use cases, functional and non-functional requirements, operational and technical requirement documents, data flow diagrams (DFD), Business Process Models.
Work closely with the Program Managers and DevOps team to ensure efficient deployment and operational support.
Lead or participate in projects using tools like JIRA and Agile methodologies.
Develop and monitor KPIs for program performance and project delivery.
Recommend workarounds, value additions and remove solution bottlenecks for the stakeholders since through having deep knowledge of both business and technology.
Support in development and testing of the product (test plans and test cases).

Project ManagementSQLAgileBusiness AnalysisData AnalysisJavaJavascriptJiraRESTful APIsMS OfficeJSONCross-functional collaborationData modeling

Posted about 2 months ago

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