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First Help Financial

👥 101-250💰 $60,000,000 Debt Financing over 3 years agoAutomotiveFinancial ServicesInsurance💼 Private Company
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First Help Financial (FHF) is a rapidly growing company in the US that specializes in providing flexible financing options to first-time car buyers, with a focus on serving overlooked consumers. With offices in Boston and Phoenix, FHF offers support in over 15 states, aiming to expand to all 50 states in the near future. The company is dedicated to professionalism, compliance, and customer care, while also prioritizing the well-being of its employees through comprehensive benefits and a supportive work environment.

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Jobs at this company:

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🔥 Bilingual Credit Analyst
Posted 14 days ago

📍 United States

🧭 Full-Time

💸 25.94 USD per hour

🔍 Auto financing

  • BA/BS degree and/or equivalent work experience.
  • 1 year of previous financial or banking experience.
  • Bilingual in either English/Spanish or English/Portuguese.
  • Excellent communication skills.
  • Ability to multitask and be self-reliant.
  • Proficient knowledge of Excel and Outlook.
  • Make timely and accurate credit decisions within fair lending, credit, and collateral guidelines.
  • Establish and maintain good relationships with dealers.
  • Work with the Outside Sales team to improve application flow and credit quality.
  • Negotiate with dealers for the best possible terms while ensuring dealer satisfaction.
  • Follow up on deals to capture and solicit new business from dealers.
  • Conduct preliminary credit interviews to validate applicant information.
  • Perform related administrative, clerical, or customer service duties.

Customer serviceExcellent communication skillsFinancial analysis

Posted 14 days ago
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🔥 Software Engineer (Remote)
Posted about 1 month ago

📍 United States

🧭 Full-Time

🔍 Auto loans

  • 2+ years of industry experience and familiarity with Python, Java or at least one modern language and/or frameworks.
  • A strong fundamental understanding of Computer Science through pursuit of a Bachelor's or Master's degree in Computer Science or related discipline.
  • Experience with relational databases such as Oracle and/or MSSQL.
  • Experience with building REST services with Spring Framework, ORM (Hibernate, JPA).
  • Experience on AWS ecosystem with exposure to creating and debugging serverless (lambda) functions and frameworks is a plus.
  • Familiarity with System Design: A solid understanding of system design is essential.
  • Familiarity with leading JavaScript frameworks including Angular, React, or similar.
  • Good knowledge of DevOps & collaboration tools: CircleCI, Jenkins, GIT, Sonarqube, etc.
  • Experience working with small teams in an Agile environment.
  • Familiarity with containers and developing containerized applications using Docker.
  • Ability to write clearly to explain your work to stakeholders and team members.
  • Ability to work in a remote / distributed environment.
  • Excellent communication skills and ability to work collaboratively with others.
  • Write software that will be used in production, and has meaningful impact to FHF.
  • Become a subject matter expert for our systems with an ability to optimize distinct codebases and debug time-sensitive production issues.
  • Identify performance bottlenecks using code analysis and advanced debugging practices to ensure speed and stability across all our applications.
  • Give and receive technical feedback through code reviews or design discussions.
  • Work closely with business stakeholders, team of engineers, Scrum Master and Designers to build new features.
  • Learn quickly by asking questions, finding how to work with your teammates effectively, and communicate the status of your work clearly.

AWSDockerPythonAgileHibernateJavaOracleSpringREST API

Posted about 1 month ago
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🔥 Senior QA Engineer
Posted about 1 month ago

📍 United States

🔍 Financial services

  • Demonstrate historical career stability.
  • Proven experience as a QA Engineer with a focus on automated testing using Selenium WebDriver, TestNG, Maven, Cypress, etc.
  • 4+ years experience as a QA engineer in an Agile environment.
  • Bias for action and advocacy for quality during development.
  • Knowledge of JIRA, Automation Anywhere, TestRail, and Postman strongly preferred.
  • Computer Science degree strongly preferred.
  • Knowledge of financial software and industry strongly preferred.
  • Ability to define a testing strategy using various tests.
  • Strong understanding of software quality practices and methodologies.
  • Knowledge of testing tools and their specific applications.
  • Understanding of testing metrics for optimal results.
  • Detail-oriented, analytical, and inquisitive.
  • Capability in exploratory testing and identifying edge cases.
  • Ability to conduct impact analysis.
  • Build and execute manual and automated test cases.
  • Collaborate with team to build a long-term quality strategy.
  • Provide expertise in grooming, estimating, and testing stories in sprints.
  • Support scrum team in creating proper test cases.
  • Track and report found bugs.
  • Manage testing resources to complete sprint and epic goals.
  • Develop smoke tests, sanity tests, performance, and reliability tests.
  • Provide quality metrics and insights on software health.
  • Utilize quality tools to scale and manage testing efforts.
  • Improve testing methodology for better results and higher quality.

AgileCypressQA AutomationJiraManual testingMavenTestRailSelenium

Posted about 1 month ago
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🔥 Skip Tracing Associate
Posted about 2 months ago

📍 United States

🧭 Full-Time

💸 19.29 USD per hour

🔍 Auto finance

  • Demonstrates historical career stability.
  • Mandatory minimum of 2+ years of recent Skip Tracing experience in auto recovery.
  • Preferred Bachelor’s degree or equivalent work experience.
  • Experience in the auto finance field.
  • Identify the best-known address to locate the client’s collateral.
  • Determine if the customer holds special statuses such as Bankruptcy or Active-Duty Military.
  • Generate leads for Recovery Agents using all available sources.
  • Communicate frequently with Recovery Agents through phone, email, and recovery systems.
  • Confirm FHF’s Lien holder status of pursued collateral.
  • Review credit applications and in-house documents to determine location.
  • Assign or Reassign repossession orders after validating addresses.
  • Use judgment to ensure compliance with state and federal regulations.
  • Report on recovery data trends to contribute to underwriting models.
  • Place outbound follow-up calls to vendors.
  • Stay updated on state legislation involving impound requirements.
  • Comply with FHF’s requests and requirements.
  • Ensure leads are acknowledged and followed up on.
  • Maintain confidentiality of operations and customer information.
  • Complete some administrative tasks as required.

Compliance

Posted about 2 months ago
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