Patient Recruiter

New
U
UniTriTeamClinical Research
Bogota, Colombia; Brasília, Brazil; Buenos Aires, Argentina; Cairo, Egypt; DF, Mexico; Lima, Peru, ESTTemporaryMiddle
Salary not disclosed
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Job Details

Languages
English, Spanish
Experience
Minimum 1-year in patient recruitment setting or clinical research coordinator setting; minimum 2 years of call center experience
Required Skills
SalesforceHubSpot

Requirements

  • Medical background (Bachelor’s degree in a healthcare-related field such as Nursing, Biology, or similar)
  • Minimum 1-year in patient recruitment setting or clinical research coordinator setting
  • Minimum 2 years of call center experience
  • Bilingual (Spanish/English) preferred
  • Experience with SalesForce and virtual call center or phone systems
  • Excellent organizational and time management skills
  • Ability to work independently and adhere to deadlines

Responsibilities

  • Conduct outreach to potential clinical trial participants via inbound and outbound calls
  • Pre-screen and assess patients for eligibility based on study protocols
  • Educate patients on clinical trial participation, benefits, and expectations
  • Maintain accurate records of all interactions in the recruitment tracking system
  • Collaborate with study teams to ensure timely follow-up and enrollment
  • Use CRM software (such as HubSpot) and phone systems for communication and tracking
  • Provide culturally sensitive support in both English and Spanish, as needed
  • Target total calls of 70 per day with 5 patients scheduled per day for screening visits
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