Customer Support Specialist (Incident Resolution)
New
R
RateHawkTravel Tech
IndiaFull-TimeMiddle
Salary750 EUR per month
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Job Details
- Languages
- English
- Required Skills
- CRMCustomer support
Requirements
- Upper Intermediate English (spoken and written)
- Kindness, empathy, stress-resistance, politeness, and responsibility
- Ability to learn quickly and stay results-focused
- Functioning computer and microphone
- Knowledge of travel business and booking systems is an advantage
Responsibilities
- Rapidly and effectively resolve client issues via CRM system
- Provide expert advice on bookings and products
- Engage with suppliers, hotels, and clients via email and phone
- Utilize CRM systems and internal databases efficiently
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