Senior Director, Client Success
New
Remote – USA. Must reside in the United States within one of the states listed below: Alabama, Arkansas, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts Michigan, Minnesota, Mississippi Missouri, Nebraska, New Hampshire North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, West Virginia and WisconsinFull-TimeDirector
Salary not disclosed
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Job Details
- Experience
- Minimum 8 years
- Required Skills
- SalesforceAccount ManagementFinancial analysis
Requirements
- Minimum 8 years of revenue cycle services account management within the healthcare industry
- Experience managing large and complex hospital client relationships
- Strong financial and operational analysis skills
- Executive-level communication and presentation skills
- Ability to travel as needed (up to 25%)
- Quiet, distraction-free home office environment
- Secure home internet connection (>20 Mbps download / >10 Mbps upload)
Responsibilities
- Manage a portfolio of strategic and complex clients
- Serve as executive relationship owner for key client stakeholders
- Provide regular updates to assigned executive sponsors
- Engage executive sponsors when strategic support or escalation is needed
- Lead development and execution of action plans for at-risk clients
- Coordinate recovery strategies with Operations and leadership
- Track client health indicators within CSP or Salesforce
- Demonstrate Revecore value through strategic reporting
- Identify service expansion opportunities
- Mentor Directors and Client Success Managers
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