- Manage multi-faceted programs with device partners, clients, and internal teams.
- Ensure day-to-day program operations run smoothly and keep client goals and needs in view.
- Understand client objectives and growth targets and guide clients through program design decisions.
- Partner with Sales to support successful renewals and account expansions.
- Resolve operational challenges and creatively problem-solve when difficult situations arise.
- Analyze and present key results, facilitate meetings, and communicate technical and data-driven messages to clients.
- Communicate with clients and device partners to support program implementation, review needs, and provide recommendations.
- Build knowledge of demand management, Distributed Energy Resources, and product functionality to shape programs and train client teams.
Project ManagementData AnalysisClient relationship management+1 more