- Own success for your clients by managing the Central Region’s P&L, driving ARR to exceed targets, and implementing account growth strategies.
- Serve as the primary escalation point for client issues.
- Collaborate with internal stakeholders to develop and execute strategic initiatives that drive growth and efficiency.
- Lead cross-functional projects and initiatives to ensure alignment with company goals.
- Ensure seamless program operations by collaborating with Sales to implement new program structures, improve tools, and track renewals.
- Report on key utility program metrics.
- Act as a trusted advisor to help guide clients through key decisions and program design.
- Support Product and Marketing in capturing the voice of the customer and market feedback.
- Present key results and deliver nuanced messages to clients and stakeholders.
- Develop comprehensive knowledge of demand management and support contract negotiations between EnergyHub and utility clients.
Project ManagementData AnalysisAccount Management+1 more