Bilingual Referral Coordinator
New
S
Staffing for DoctorsHealthcare
Nicaragua. Colombia. Mexico. El Salvador. Guatemala. PeruFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English, Spanish
- Experience
- 1–2+ years
- Required Skills
- Data entry
Requirements
- 1–2+ years of hands-on administrative experience using Athenahealth EMR.
- Experience submitting clinical data to insurance portals for HMO referrals.
- Ability to handle a high-volume environment with 25+ referrals daily.
- Exceptional verbal and written communication skills.
- Distraction-free, HIPAA-compliant home office with high-speed internet.
- Proficiency with automated hourly time-tracking.
- Preferred: Experience in Gastroenterology (GI), general surgery, or internal medicine.
- Preferred: Knowledge of medical terminology for endoscopic and colonoscopy procedures.
Responsibilities
- Process, track, and close 25–30 specialized GI referrals per day.
- Extract and submit CPT and ICD-10 diagnostic codes for HMO/PPO prior authorization.
- Follow up with insurance medical directors to ensure timely approval.
- Compile and send clinical and preparation packets to surgery centers and patients.
- Perform outbound calls to patients for scheduling and procedure preparation instructions.
- Manage inbound inquiries from providers, insurance, and patients.
- Maintain data entry and tracking within Athenahealth EMR.
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