Bilingual Intake Specialist
New
C
Crisp RecruitLegal Services
Ideal for professionals in the Philippines or Latin America, 9 AM-5 PM ESTFull-TimeEntry
Salary1,000 - 1,300 USD per month
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Job Details
- Languages
- English, Spanish
- Required Skills
- Customer serviceData entry
Requirements
- Prior intake, call center, or customer service experience.
- Exceptional attention to detail.
- Professional, clear, and empathetic phone manner.
- Tech-savvy with digital forms, Zoom, and office software.
- English fluency.
- Spanish language proficiency (MUST).
- Ability to manage downtime productively.
- Prior legal, medical billing, or administrative experience is a plus.
Responsibilities
- Answer 5-10+ daily inbound calls using a structured questionnaire.
- Complete digital intake forms with high accuracy.
- Transfer qualified leads to the attorney.
- Collect documents and manage appointment scheduling.
- Perform secondary case write-ups for bankruptcy filings.
- Coordinate follow-ups with potential and current clients.
- Communicate effectively with English and Spanish-speaking clients.
- Collaborate with attorney and virtual paralegal on intake data.
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