Deal Desk Specialist
New
P
PagerDutyDigital Operations Management
Remote (USA)Full-TimeMiddle
Salary83,000 - 125,400 USD per year
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Job Details
- Experience
- 2+ year of experience
- Required Skills
- Data AnalysisMicrosoft OfficeGoogle Workspace
Requirements
- Bachelor’s degree
- 2+ years of experience in Sales Operations, Sales Enablement or Deal Desk
- Proficient with SFDC CPQ
- Proficient with Google and Microsoft Office products
- Excellent interpersonal and communication skills
- Strong business acumen
- Organizational and time management skills
- Attention to detail
- Ability to learn quickly in a dynamic environment
- Ability to process a high volume of transactions with accuracy and integrity
Responsibilities
- Serve as the trusted advisor to Sales teams, building strong relationships for solving complex problems across O2C processes
- Educate Sales teams on changes in processes, policies, and best practices to improve performance
- Train, mentor and educate other members of the Deal Desk global team
- Intake & triage of Deal Desk SFDC Queue
- Respond with urgency and proactively prioritize workload
- Identify and explore opportunities for sales process improvements
- Provide deal support to global sales teams including manual order forms and deal guidance
- Identify and resolve issues preventing deals from closing
- Drive special projects in data quality assurance
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