Sales Development & Customer Support Representative
New
S
Superior Contracting & MaintenanceConstruction Maintenance
ColombiaContractMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- Communication SkillsCustomer serviceCRM
Requirements
- Proven experience in telesales, customer service, or similar roles.
- Strong communication and persuasive selling skills.
- Comfortable with cold calling and rejection.
- Strong organizational and multitasking skills.
- Proficient in CRM software and sales applications.
- Ability to take direction and implement changes.
- Proficient in English (oral and written).
- High school diploma.
- Experience with HVAC or dispatching is a plus.
Responsibilities
- Answer inbound sales calls and qualify leads.
- Make outbound calls to establish new client relationships.
- Maintain CRM records of calls and follow-up activities.
- Schedule and dispatch technicians for HVAC work orders.
- Manage emergency dispatching dynamically.
- Handle customer communications with professionalism.
- Support management with data entry and reporting.
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