Growth Sales Development Representative
New
You are free to work from anywhere in the world.Full-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English, Italian, and a third European language (preferably German or Spanish)
- Experience
- 1-3 years
- Required Skills
- Account ManagementCRMCustomer SuccessHubSpot
Requirements
- 1-3 years of experience in Sales Development, Customer Success, Account Management, or Growth roles.
- Excellent communication skills in English, Italian, and a third European language (preferably German or Spanish).
- Comfortable engaging customers via email, calls, and LinkedIn.
- Strong communication and listening skills with a consultative mindset.
- Data-driven approach and curiosity for product usage and lifecycle signals.
- Experience with CRM tools (HubSpot or similar preferred).
- Ability to work autonomously in a remote, international team.
- Experience in B2B SaaS is a strong plus.
Responsibilities
- Identify and qualify conversion, upsell, and cross-sell opportunities within the existing free and paying customer base.
- Educate customers on additional features, higher plans, or complementary products.
- Generate a qualified expansion pipeline and hand off opportunities to Sales or Account Executives.
- Support lifecycle and expansion campaigns with targeted outreach and follow-up.
- Partner with Growth and Lifecycle Marketing on campaigns, messaging, and customer journeys.
- Maintain accurate CRM data, documenting conversations, outcomes, and customer feedback.
- Test and optimize outreach sequences, messaging, and engagement strategies.
- Proactively reach out to customers showing churn risk, low engagement, or product friction.
- Collect and share churn insights and objections with Customer Success, Product, and Growth teams.
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