Technical Project Manager
New
R
RithumE-commerce SaaS
United Kingdom - RemoteFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 2+ years
- Required Skills
- Project ManagementAgileMicrosoft ExcelRESTful APIsJSONSaaS
Requirements
- 2+ years of experience in a client-facing role within SaaS, ideally in onboarding or solution engineering
- Fluent in both written and spoken English
- Experience of using AI tools such as Co-Pilot to streamline project updates
- Familiarity with product data feed formats (XML, TXT, CSV, JSON), FTP and API
- Highly organized, able to quickly understand technical concepts, and skilled at crafting clear, digestible messaging for client audiences
- Strong working knowledge of Excel
- Experience managing multiple complex client projects simultaneously
- Strong problem-solving skills with a client-focused mindset
- Excellent communication and presentation skills for both technical and non-technical audiences
- Strong documentation and process development abilities
- Experience delivering software training content
- Ability to thrive in a fast-paced, dynamic environment with shifting priorities
Responsibilities
- Independently manage the delivery of complex client implementations from kickoff through completion
- Lead cross-functional planning efforts, including requirements gathering, scope verification, dependency mapping, and milestone definition
- Drive execution by maintaining project plans, tracking progress, managing risks, and resolving issues proactively
- Serve as the primary execution and coordination point between clients, partners, and internal project teams
- Communicate project status, risks, and decisions clearly and consistently to stakeholders
- Proactively identify blockers and trade-offs; escalate issues effectively with clear context and recommendations
- Maintain accurate schedules, delivery artifacts, and documentation including project plans, timelines, risk and decision logs, and retrospectives
- Apply Agile, Waterfall, or hybrid delivery methodologies appropriately based on client and project needs
- Contribute to delivery excellence by following established delivery standards and identifying incremental process improvements
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