Enterprise Client Partner
P
Palm Venture StudiosSaaS, Mobile Marketing
Austin, Texas, United States. Boston, Massachusetts, United States. New York, New York, United States. New Jersey, United StatesFull-TimeSenior
Salary210,000 - 240,000 USD per year OTE
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Job Details
- Required Skills
- Project ManagementData AnalysisCustomer SuccessSaaS
Requirements
- Proven experience driving expansion within complex enterprise accounts.
- Success managing $100k–$500k+ ACV enterprise customer portfolios.
- Comfortable owning a quota tied to retention and expansion.
- Skilled in navigating complex org charts and buying committees.
- Ability to interpret ambiguous signals into clear action plans.
- Analytical fluency in metrics and performance data.
- Conceptual grasp of SaaS products and technical tradeoffs.
- Working knowledge of consumer marketing frameworks.
- Exceptional listening and communication skills.
Responsibilities
- Act as primary relationship owner across customer organizations from practitioners to C-suite.
- Guide customers in scaling engagement marketing programs using Localytics analytics.
- Evangelize platform across business units and departments to expand adoption.
- Establish and execute multi-year account plans aligned with customer objectives.
- Drive complex expansions involving multiple stakeholders and buying centers.
- Partner with Product and Engineering teams to influence roadmap based on customer needs.
- Identify and neutralize churn risks and competitive threats proactively.
- Contribute to the development of enterprise account management playbooks.
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