Virtual Physician Clinical Support Provider

PhilippinesFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
English
Required Skills
EHR

Requirements

  • Active Medical Doctor (MD) license preferred; highly experienced Nurse Practitioners (NPs) considered.
  • Exceptional verbal and written English communication skills.
  • Professional phone voice with a neutral accent.
  • Hands-on experience navigating workflows within AthenaHealth EHR.
  • Clinical foundation in triage, primary care, internal medicine, family medicine, or urgent care.
  • Quiet home office environment.
  • High-speed internet access.
  • Professional noise-canceling headset.
  • Ability to multitask and manage high-volume digital medical inboxes.

Responsibilities

  • Review provider-assigned lab, imaging, and diagnostic result tasks.
  • Conduct outbound patient calls to explain results and instructions.
  • Provide clinical triage and escalate urgent concerns.
  • Document all communications in AthenaHealth to ensure compliance.
  • Draft and post results and commentary to patient portals.
  • Maintain high-efficiency digital inbox management.
  • Collaborate with remote and on-site clinical and administrative staff.
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