Healthcare Support Specialist
New
W
Winning AssistantsHealthcare
Philippines, 9:00 AM - 5:00 PM Central Standard Time, Monday - FridayFull-TimeMiddle
Salary5 - 6 USD per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Experience
- At least 1 year of experience
- Required Skills
- Customer serviceEHR
Requirements
- At least 1 year of experience in customer service, patient scheduling, provider outreach
- Familiarity with EHR systems (Athena Health preferred; multi-EHR experience acceptable)
- Experience with phone systems (RingCentral preferred)
- Basic knowledge of medical billing or superbills (preferred)
- Proficient in speaking and writing English clearly
- Reliable laptop or desktop computer
- High-speed internet connection (minimum 10 Mbps)
- Noise-canceling headset
- Webcam for virtual meetings
- Quiet, professional environment
Responsibilities
- Answer and manage inbound patient calls professionally
- Schedule, confirm, and manage patient appointments
- Conduct patient intakes and ensure accurate data entry
- Handle prior authorizations and insurance-related tasks
- Prepare and apply superbills to patient accounts
- Manage email and inbox communications efficiently
- Support general administrative and front desk functions
- Coordinate referrals with external providers
- Maintain communication with healthcare providers
- Conduct outreach calls to schedule informational lunch meetings
View Full Description & ApplyYou'll be redirected to the employer's site
