Virtual MedSpa Care Coordinator & Marketing Support Specialist
S
Staffing for DoctorsMedical Spa
PhilippinesFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 1–2+ years
- Required Skills
- Customer serviceCRM
Requirements
- 1–2+ years of administrative or patient coordination experience in a MedSpa, Cosmetic Surgery, or Dermatology practice.
- Fluent knowledge of GLP-1 programs, neurotoxins, and aesthetic treatments.
- Hands-on experience with Jane EHR.
- Hands-on experience with aesthetic CRM platforms like Growth99 or GoHighLevel.
- Flawless verbal and written English skills.
- Professional and confident phone presence.
Responsibilities
- Command the phone lines with a warm, sophisticated, and polished tone.
- Take ownership of Growth99 / GoHighLevel CRM pipelines to convert leads.
- Answer guest questions regarding pre- and post-care instructions and pricing.
- Optimize appointment grids inside Jane EHR across multiple providers.
- Collaborate to augment social media marketing efforts.
- Monitor social media channels and respond to inquiries.
- Execute semi-monthly private-pay billing cycles.
- Send, track, and reconcile digital invoices for compounded therapies.
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