German Customer Service Specialist - Insurance Sector
New
A
apply2dayInsurance
GreeceFull-TimeEntry
Salary1,450 EUR per month
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Job Details
- Languages
- German (C1-C2 level)
- Required Skills
- Customer serviceMS OfficeData entryCRM
Requirements
- Fluent German skills (written and spoken at a C1 - C2 level)
- Advanced communication and listening skills
- Proactive, solution-oriented mindset
- Comfortable navigating Windows, Chrome, and MS Office
- Familiarity with specialized CRM/claims management platforms
- Minimum of a high school diploma or equivalent qualification
- Flexible to work in rotational shift
Responsibilities
- Provide independent, case-closing telephone advice to existing and prospective customers regarding motor vehicle insurance.
- Process new applications, vehicle changes, conversions, terminations, and general account updates.
- Generate insurance offers for composite lines directly during customer consultations.
- Arrange pension consultation appointments for customers within the service flow.
- Perform precise real-time entry and updates of customer accounts and case notes.
- Handle and log incoming physical and digital documents accurately and on time.
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