apply2day

apply2day is a pioneering company based in Athens which deals with the factor of recruitment. In cooperation with the biggest companies, it provides high quality HR solutions as well as a unique experience for all our candidates. High skilled professionals will guide you and advise you through this journey, standing next to you every step of the way. Our team always a step further and deeply into the demanding job market will fulfill all your requests, finding the most suitable carrier for you.

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๐Ÿ“ Greece

๐Ÿ” BPO

  • Native or near to native German language (C2).
  • Very good command of English language (B2 โ€“ C1).
  • Good MS Office skills.
  • Strong phone contact handling skills and active listening.
  • Excellent communication and presentation skills.
  • Customer orientation and adaptability to different character types.
  • Ability to multi-task, prioritize, and manage time effectively.

  • Managing incoming calls.
  • Identifying and accessing customersโ€™ needs to achieve satisfaction.
  • Building relations of trust through open and interactive communication.
  • Providing accurate, valid, and complete information using designated methods/tools.
  • Keeping records of customer interaction, processing customer accounts, and filing documents.
  • Following communication procedures, guidelines, and policies.

Communication SkillsAnalytical SkillsCollaborationMicrosoft ExcelPresentation skills

Posted 2024-11-07
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Apply

๐Ÿ“ Greece

๐Ÿ” Streaming services

  • Native or near-native Finnish language (C1, C2).
  • Very good command of English language (B2).
  • Strong communication skills, soft skills, and problem-solving abilities.
  • Good computer knowledge.

  • Communicate through chats, phone, and emails with subscribers.
  • Assist subscribers with how-to questions and navigating on Netflix.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Follow communication procedures, guidelines, and policies.

Communication Skills

Posted 2024-11-07
Apply
Apply

๐Ÿ“ Greece

๐Ÿ” BPO

  • Native or near to native Italian language (C2).
  • Very good command of English language (B2 โ€“ C1).
  • Computer skills.
  • Good MS Office skills.
  • Strong phone contact handling skills and active listening.
  • Excellent communication and presentation skills.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Ability to multi-task, prioritize, and manage time effectively.

  • Providing technical assistance via phone, email, or live chat.
  • Reporting requests and procedures within the CRM program.
  • Testing for proper connectivity function.
  • Offering first level assistance and problem solving.
  • Tracking systems issues to resolution within agreed timeframes.
  • Asking customers targeted questions to quickly understand the problem.
  • Following up with clients to ensure their IT systems are fully functional after troubleshooting.

Presentation skills

Posted 2024-11-07
Apply
Apply

๐Ÿ“ Greece

๐Ÿ” Automotive

  • Native or near to native Dutch language (C1- C2).
  • Very good command of English language (B2).
  • Good MS Office skills.
  • Strong phone contact handling skills and active listening.
  • Excellent communication and presentation skills.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Ability to multi-task, prioritize, and manage time effectively.

  • Managing of incoming calls, E-mails and chat.
  • Identify and access customersโ€™ needs to achieve satisfaction.
  • Build relations of trust through open and interactive communication.
  • Provide accurate, valid, and complete information by using the methods/tools.
  • Keep records of customer interaction, process customer accounts and file documents.
  • Follow communication procedures, guidelines, and policies.

Communication SkillsMicrosoft ExcelPresentation skills

Posted 2024-10-28
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