Associate Partner - Customer Success
New
I
Innovaccer AnalyticsHealthcare SaaS
United StatesFull-TimeManager
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 8–12+ years
- Required Skills
- Data AnalysisAccount ManagementStakeholder managementCustomer Success
Requirements
- 8–12+ years in healthcare consulting, customer success, account management, or enterprise SaaS.
- Strong background in healthcare operations, payer/provider models, or clinical analytics.
- Proven experience owning senior executive relationships.
- Demonstrated commercial mindset understanding revenue, margins, and growth levers.
- Ability to drive outcomes in ambiguous, fast-changing environments.
- Comfortable setting direction and holding teams accountable without formal authority.
- Exceptional written and verbal communication skills.
- MBA or equivalent strategic training strongly preferred.
Responsibilities
- Drive Net Revenue Retentions (NRR), renewals, and expansion pipeline.
- Lead executive QBRs focused on ROI and strategic roadmap alignment.
- Identify and qualify expansion opportunities based on value realization.
- Own account strategy, including stakeholder mapping and risk mitigation.
- Partner with Customer Engineering Managers to ensure delivery against contractual commitments.
- Translate complex analytics and clinical insights into executive narratives.
- Act as executive quarterback across cross-functional internal teams.
View Full Description & ApplyYou'll be redirected to the employer's site
