Raptor Technologies

👥 101-250💰 Private over 6 years agoSecuritySoftware💼 Private Company
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Raptor Technologies: Protecting Children, Transforming School Safety Raptor Technologies develops and delivers web-based safety and security solutions for schools globally. Our core offerings—visitor management, volunteer management, and emergency management systems—provide comprehensive screening, custom databases, record maintenance, and robust reporting features. We've partnered with over 60,000 schools in 55 countries, including 5,300+ K-12 US school districts, making us a leader in the K-12 school safety market. Our unique value proposition lies in our commitment to integrating various safety aspects into a single, unified platform, enhancing efficiency and streamlining critical processes for school administrators. Our technology stack leverages a robust blend of cloud and on-premise solutions, including Amazon S3, CloudFront, IIS 10, and Apache 2.4. We maintain a secure infrastructure using DNSSEC and IPv6, and our engineering team embraces a collaborative, remote-first work environment. Our dedication to innovation is reflected in our continuous integration of new technologies such as LoRa beacons and our recent acquisitions which expand our product offerings and enhance our abilities to further protect students and staff. At Raptor, we're passionate about our mission to protect every child, every school, every day. We foster a culture of innovation, collaboration, and continuous learning, providing our employees with a supportive environment and a comprehensive benefits package that includes a remote-first philosophy, flexible paid time off, and robust health coverage. We encourage creativity and welcome new ideas, empowering our team to make a real difference in the lives of students and educators. Raptor Technologies is a rapidly growing company backed by JMI Equity, demonstrating our strong market position and commitment to future expansion. We're constantly seeking talented individuals to join our mission-driven team and contribute to our ongoing success.

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📍 United States

🧭 Full-Time

🔍 Software Development

  • Active CPA preferred
  • 10+ years of accounting experience and 5+ years in revenue recognition
  • Experience in SaaS collections
  • Strong understanding of SaaS billing models
  • Experience with an ERP system, preferably Netsuite
  • Own the U.S. Revenue Accounting function
  • Evaluate and improve revenue lifecycle operations
  • Oversee collections activities and develop strategies
  • Track and report on key metrics
  • Participate in annual audits

SalesforceSaaS

Posted 3 days ago
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📍 Texas, United States

🧭 Full-Time

🔍 Software Development

  • Approximately 3-5 years experience in a customer success role
  • Outstanding relationship and rapport building abilities
  • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
  • Experience with Salesforce and Gainsight is a plus
  • Willing to travel at least 25%
  • Drive customer success as the first point of contact
  • Monitor overall client utilization and success
  • Provides ongoing service and support
  • Track and improve churn rate and satisfaction scores
  • Develop communication and risk assessments
  • Build relationships with key influencers
  • Educate clients on solutions and upgrades
  • Maintain in-depth product knowledge

SalesforceCustomer Success

Posted 10 days ago
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📍 California, Colorado, New Jersey, New York, Washington

🔍 School safety software

  • Active CPA is highly preferred.
  • At least 8 years of increasing experience in accounting and 5+ years in revenue recognition, specifically ASC 606 expertise.
  • 5+ years of experience in collections within SaaS, subscription-based, or technology companies.
  • Strong understanding of SaaS billing models and subscription payments.
  • Proven experience managing accounts receivable and collections processes.
  • Experience leading a team but willing to be hands-on.
  • Strong experience with an ERP system, preferably Netsuite.
  • Ability to work Central time zone hours is required.
  • Own the U.S. Revenue Accounting function from quote-to-cash and assist with general accounting functions.
  • Continually improve revenue lifecycle operations including sales contracts, order creation, and revenue recognition.
  • Oversee collections activities and develop strategies to reduce outstanding receivables.
  • Work with finance to ensure collections align with revenue recognition policies.
  • Track and report on key metrics and participate in annual and periodic audits.

SalesforceAccountingSaaS

Posted about 1 month ago
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📍 California, Colorado, New Jersey, New York, Washington

🧭 Full-Time

🔍 K12 school safety software

  • Four or more years of Software Product Management experience.
  • Experience in K12 school safety or Public Safety preferred.
  • Bachelor’s Degree in related field or equivalent experience.
  • Strong experience with SaaS and cloud-based products.
  • Proficiency in Agile SDLC, including JIRA, Atlassian, or Azure DevOps.
  • Experience in lean, dual-track agile methods.
  • Excellent leadership and project management abilities.
  • Strong communication skills and ability to manage multiple projects.
  • Collaborate with the Product Management team and stakeholders to understand customer needs.
  • Develop product strategy to increase customer adoption.
  • Partner with Product Marketing to identify market trends.
  • Engage with clients to validate product ideas and direction.
  • Interface with client services for improved customer experience.
  • Use Agile practices for defining customer requirements.
  • Manage product lifecycle from conception to release.
  • Define and communicate product vision and roadmap.

AgileCloud ComputingProduct ManagementJiraCross-functional Team LeadershipSaaS

Posted about 1 month ago
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