Raptor Technologies

👥 101-250💰 Private over 6 years agoSecuritySoftware💼 Private Company
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Raptor Technologies: Protecting Children, Transforming School Safety Raptor Technologies develops and delivers web-based safety and security solutions for schools globally. Our core offerings—visitor management, volunteer management, and emergency management systems—provide comprehensive screening, custom databases, record maintenance, and robust reporting features. We've partnered with over 60,000 schools in 55 countries, including 5,300+ K-12 US school districts, making us a leader in the K-12 school safety market. Our unique value proposition lies in our commitment to integrating various safety aspects into a single, unified platform, enhancing efficiency and streamlining critical processes for school administrators. Our technology stack leverages a robust blend of cloud and on-premise solutions, including Amazon S3, CloudFront, IIS 10, and Apache 2.4. We maintain a secure infrastructure using DNSSEC and IPv6, and our engineering team embraces a collaborative, remote-first work environment. Our dedication to innovation is reflected in our continuous integration of new technologies such as LoRa beacons and our recent acquisitions which expand our product offerings and enhance our abilities to further protect students and staff. At Raptor, we're passionate about our mission to protect every child, every school, every day. We foster a culture of innovation, collaboration, and continuous learning, providing our employees with a supportive environment and a comprehensive benefits package that includes a remote-first philosophy, flexible paid time off, and robust health coverage. We encourage creativity and welcome new ideas, empowering our team to make a real difference in the lives of students and educators. Raptor Technologies is a rapidly growing company backed by JMI Equity, demonstrating our strong market position and commitment to future expansion. We're constantly seeking talented individuals to join our mission-driven team and contribute to our ongoing success.

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🧭 Full-Time

🔍 SaaS, edtech

  • 1–3 years of experience in a full-cycle sales role, preferably in SaaS or edtech
  • Proven track record of consistently meeting or exceeding quota in a high-growth environment
  • Strong understanding of the sales process, including prospecting, discovery, demoing, negotiating, and closing
  • Experience managing an account portfolio, with demonstrated ability to retain and grow existing business
  • Comfortable navigating sales cycles with multiple stakeholders, including school- and district-level leaders
  • Strong communication and relationship-building skills with a focus on consultative selling
  • Highly organized and self-directed, with a demonstrated ability to manage a pipeline, follow up consistently, and maintain accurate records in a CRM (HubSpot experience a plus)
  • A growth mindset and a desire to collaborate across teams
  • Ability to learn and adapt quickly in a fast-paced, changing environment
  • Passion for education and helping schools solve real operational challenges
  • Partner with all GTM team members on driving value for the entire customer lifecycle, from prospecting to renewals and upsells
  • Collaborate with go-to-market and product teams to ensure a seamless customer experience and follow best practices to grow accounts to achieve key business outcomes
  • Partner closely with the growth marketing team on all revenue-generating activities including utilizing set practices, accessing shared resources regularly to drive conversations and action, and sharing feedback on the most impactful strategies
  • Utilize established scalable processes for account management and customer growth and contribute to brainstorming and experimentation with new processes and strategies
  • Carry a quota on an assigned territory and drive key outcomes to consistently meet or exceed quota goals
  • Utilize autonomy in oversight and management of your accounts to drive outcomes for assigned territory customers.
  • Build deep relationships with your customers at all levels to ensure strong communication channels that foster feedback, growth and retention
  • Hit and exceed your quotas on a consistent basis
  • Adhere to protocol on all software and tools management
  • Become a savvy user of all GTM tools in order to allow technology to do the work it does best, so you can focus on the work you can do best.
Posted 12 days ago
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🔥 Inside Sales Manager
Posted about 1 month ago

📍 United States

🧭 Full-Time

🔍 SaaS/technology

  • 5+ years in a SaaS/technology sales position
  • Previous sales management experience preferred
  • Demonstrated communication skills at all organization levels
  • Strong relationship-building and collaboration skills
  • Effective sales process management experience
  • Work with Account Executives on top-of-funnel development
  • Manage performance and create accountability culture
  • Lead weekly team meetings and communicate updates
  • Conduct performance reviews and compensation discussions
  • Collaborate on sales process improvement

Strategic ManagementCollaborationCoachingAccount ManagementLead GenerationProcess improvementCustomer SuccessSaaS

Posted about 1 month ago
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🔥 Customer Success Manager (Texas)
Posted about 2 months ago

📍 Texas, United States

🧭 Full-Time

🔍 Software Development

  • Approximately 3-5 years experience in a customer success role
  • Outstanding relationship and rapport building abilities
  • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
  • Experience with Salesforce and Gainsight is a plus
  • Willing to travel at least 25%
  • Drive customer success as the first point of contact
  • Monitor overall client utilization and success
  • Provides ongoing service and support
  • Track and improve churn rate and satisfaction scores
  • Develop communication and risk assessments
  • Build relationships with key influencers
  • Educate clients on solutions and upgrades
  • Maintain in-depth product knowledge

SalesforceCustomer Success

Posted about 2 months ago
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