Trella Health

👥 101-250💰 Private about 3 years agoDatabaseHospitalHealth Care💼 Private Company
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Trella Health is a company focused on business development within the healthcare sector, specifically targeting small to mid-market businesses. They are currently seeking future opportunities for roles such as Business Development and Account Executive.

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📍 United States, Philippines

🔍 Healthcare technology

  • Prior experience in a Customer Success or Account Management role, preferably within a B2B SaaS environment.
  • Experience within the healthcare tech industry is highly preferred.
  • Familiarity with Post-Acute Care or HME/Infusion providers.
  • Experience with healthcare claims data analysis.
  • Exposure to data integrations, claims, and EHR.
  • Passion for value-based care and healthcare policy.
  • Proven track record of owning customer relationships from 'new to renew', including onboarding, adoption, expansion, and renewal.
  • Must be tech-savvy to understand technical concepts around our product and our customer’s requirements.
  • Passion and empathy to understand customers and deliver to their needs.
  • Strong creative, strategic, analytical, organizational, and relationship skills.
  • Strong verbal and written communication skills.
  • Ability to effectively manage customer relationships at various levels to foster trusting partnerships and navigate conflict if needed.
  • Proficiency in Client Success and Sales software to manage relationships and price, quote, and book orders.
  • Willingness to work with customers on-site and travel up to 10%.

  • Own a book of business to drive retention and growth rates.
  • Develop a comprehensive understanding of typical business challenges faced by customers and map Trella Health capabilities to address their needs.
  • Engage customers in an appropriate experience that allows them to effectively execute their success plan.
  • Manage customer renewal and expansion orders for attainment of net retention goals.
  • Facilitate implementation kickoffs with our implementation consultants that confirm business goals and outline an initial success plan.
  • Identify risks to customers achieving their stated business goals and collaborate with their account team on how to best mitigate risks.
  • Foster relationships with stakeholders that lead to advocacy for Trella Health across the care continuum.
  • Collect and summarize customer feedback with a focus on understanding the customer’s business problem.

Data AnalysisElasticSearchCommunication SkillsAnalytical SkillsCollaborationAccount ManagementCustomer Success

Posted 3 months ago
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📍 United States, Philippines

🔍 Healthcare, Analytics, Sales Enablement

  • Sales experience or passion with ability to identify and qualify leads.
  • Ability to learn technology and processes like Salesforce, SalesLoft, and MS Office.
  • Excellent verbal and written communication skills.
  • Strong networking abilities and work ethic.
  • Resilience and a growth mindset.
  • Inquisitive nature and desire to keep learning.
  • Proactive can-do attitude.
  • Willingness to receive and implement feedback.
  • Highly organized with strong time management skills and attention to detail.
  • Passion for starting a career in sales with growth opportunities.

  • Generate interest and build pipeline through cold calling, emails, and social outreach.
  • Build deep domain knowledge of solutions to effectively communicate value.
  • Qualify prospective customer leads to achieve monthly quotas.
  • Schedule discovery calls and demos for the sales team.
  • Meet daily activity expectations of 40-50 calls and emails.
  • Systematically manage prospects into the sales funnel with urgency.
  • Become a super user of Salesforce CRM and document all sales activities.
  • Support sales team with necessary tasks to drive the sales process.
  • Collaborate with team members to learn best practices.
  • Provide feedback to improve BDR effectiveness.

Business DevelopmentSalesforceCommunication SkillsCollaborationAttention to detailOrganizational skillsWritten communicationNetworkingVerbal communication

Posted 5 months ago
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