Client Success Manager
New
R
RYNO Strategic SolutionsDigital Marketing
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- Google AnalyticsSEOMicrosoft OfficeAccount ManagementDigital Marketing
Requirements
- 3+ years of account management experience in a fast-growing digital marketing agency
- Strong background in client-facing roles
- Experience driving revenue growth by securing new client business and upselling solutions
- Stellar communication, presentation, and interpersonal skills
- Hands-on experience with Paid Media and/or SEO strategies
- Proficiency with Microsoft Ads, Google Ads, Google Local Service Ads, and Google Analytics 4
- Expert in Microsoft Office applications (Word, PowerPoint, Excel, Outlook, Teams)
- Proven experience in an agency environment managing multiple client accounts
- Ability to solve complex problems and resolve conflicts proactively
- Ability to thrive in a fast-paced environment with tight deadlines
Responsibilities
- Develop and oversee the execution of sophisticated, customized marketing strategies that align with and exceed client goals
- Define and drive the marketing strategy for each client
- Communicate effectively with clients via phone/email/Zoom on a weekly basis
- Analyze and interpret data from industry platforms such as Microsoft Ads, Google Ads, Google Local Service Ads, GA4 etc.
- Foster relationships with strategic partners for RYNO’s clients
- Expand client relationships by growing services delivered and revenues generated within your accounts
- Generate client referrals that result in new RYNO clients
- Collaborate cross-functionally with analysts/strategists and additional team members
- Stay at the forefront of industry trends
- Mentor Client Success Coordinators
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