Centralized Collections Associate

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Asset LivingProperty Management
Across the USFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
1+ years

Requirements

  • 1+ years of site-level property management experience (leasing, assistant/community manager)
  • Student housing background strongly preferred
  • Solid understanding of general ledger functions and account reconciliation
  • Proficient in navigating county and state eviction procedures while ensuring adherence to Fair Housing laws
  • Exceptional organizational skills
  • Strong written and verbal communication
  • Ability to manage tasks independently
  • Proficiency in property management software and general computer systems
  • High school diploma or equivalent required; Bachelor’s degree preferred

Responsibilities

  • Monitor and manage accounts receivable across assigned properties, ensuring accurate and timely posting of payments, charges, move-out balances, and utility bill-backs.
  • Lead the delinquency and eviction process, including issuing notices, coordinating legal filings, and ensuring compliance with Fair Housing as well as applicable county and state laws.
  • Communicate effectively with residents and guarantors regarding balances, payment plans, and the overall collection process.
  • Maintain organized, audit-ready financial records and assist with monthly closing procedures and reporting.
  • Collaborate with onsite teams to verify ledger accuracy and support move-out reconciliations and security deposit refunds.
  • Clearly explain account statuses and policies to stakeholders with professionalism and empathy.
  • Work independently in a fully remote environment.
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