Director of Coaching & Fractional FCOO
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SMB TeamLegal Marketing Coaching
Philadelphia, Pennsylvania, United StatesFull-TimeDirector
Salary150,000 USD per year
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Job Details
- Experience
- 10+ years
- Required Skills
- BudgetingTeam managementFinancial analysis
Requirements
- 10+ years of progressive experience in operations leadership roles with demonstrated success.
- Demonstrated ability to analyze core financial statements: P&Ls, cash flow statements, and balance sheets.
- Experience leading and managing teams of 5 or more direct reports in a company with $20M+ in annual revenue.
- Meaningful experience working with small-to-mid-market companies in the $10M–$15M revenue range.
- Bachelor's degree in Business, Finance, Accounting, or a related field (preferred).
- Commitment to consistent methodology delivery and client accountability frameworks.
- High professionalism, discretion, and executive presence.
- Experience managing client escalations and client experience.
- High levels of technological abilities and understandings, including experience utilizing AI.
Responsibilities
- Oversee end-to-end delivery of all Fractional COO & Coaching engagements, ensuring methodology consistency and client satisfaction across the portfolio.
- Directly manage, coach, and develop team leads and individual team members when needed; conduct regular 1:1s, performance reviews, and capacity planning.
- Work with the COO of SMB Team to build, refine, and enforce standardized financial frameworks including P&L management, cash flow forecasting, and balance sheet review for client engagements.
- Handle client escalations related to the departments led, while working with other departments when needed.
- Collaborate with the COO and senior leadership on fractional service product development, pricing, and operational scalability.
- Maintain business operating rhythms and systems within the fractionals team including KPI’s and quarterly boulder planning.
- Manage & optimize the department budgets including capacity planning of the delivery teams.
- Work with tech teams to build systems and processes including automations and AI assisted workflows.
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